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  • #4198532

    Problem while installing a second ssd in my laptop

    by augustin.nivelle ·

    Hi guys,
    I have a problem and i need your help.
    I installed a Crucial MX500 1TO on my laptop (acer nitro 5 AN515-57-51K6) and when i turn on my laptop i have a black screen. I looked on the internet and i saw that it’s probably because it detects the wrong SSD to boot up with windows. I also saw that i need to change the boot order on my BIOS but here is the problem : I don’t have any option to change order when my new SSD is unplug because there is only one SSD inside my laptop. And when my second SSD is installed i can’t go to my BIOS because i can’t do anything with the black screen..
    I also don’t have the possibility to change the sata configuration on my BIOS (i checked on internet and it was a potential solution)
    Does anyone have a solution for this ? I really need help.
    Thanks a lot and sorry for bad english.

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    • #4198727
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      Re: second SSD

      by kees_b ·

      In reply to Problem while installing a second ssd in my laptop

      Install only that new SSD and install Windows on it. Then connect both. It should boot from one of the 2. Then go into the BIOS and select the right one to boot from. Format the other.

    • #4201673

      Reply To: Problem while installing a second ssd in my laptop

      by Liza199952 ·

      In reply to Problem while installing a second ssd in my laptop

      It seems like you’re facing a challenge with your laptop not booting after installing a new SSD. Let’s try to troubleshoot this issue step by step:

      Remove the New SSD:
      Power off your laptop.
      Remove the newly installed Crucial MX500 SSD.
      Boot your laptop without the new SSD.

      Access BIOS:
      Once your laptop has booted without the new SSD, try accessing the BIOS/UEFI settings. This is usually done by pressing a specific key during the initial boot process. Common keys include Esc, Del, F2, F10, F12, or a combination of them. Refer to your laptop’s manual or search online for the correct key for your specific model.

      Update BIOS:
      Check if there’s a BIOS update available for your laptop on the Acer support website. Sometimes, updating the BIOS can resolve compatibility issues.

      Check Boot Order:
      Inside the BIOS, navigate to the “Boot” or “Boot Order” section. Ensure that the internal HDD/SSD (where your operating system is installed) is set as the first boot device.

      Reinstall New SSD:
      Power off the laptop.
      Reinstall the new Crucial MX500 SSD.
      Power on the laptop and check if it boots successfully.

      If the issue persists, try resetting the BIOS/UEFI settings to default. There should be an option to do this within the BIOS.

      • This reply was modified 2 months, 3 weeks ago by Liza199952.
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