Client calls and says that they can use their network fine and have an AS/400 terminal session running as well as a drive mapped to a server on their network. When they dial-out to check their email (they use MSN or something) their AS/400 session goes black and when they try to save attachments to their server share they have for user files, they get an error that they can’t talk to the server (I’m paraphrasing here…) What do you think happened? How would you fix it? What questions mightyou ask?
