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Problem with explorer.exe in Windows XP.

By wordslostinsilence ·
Hey guys. I've come looking for help. I have a desktop running Windows XP and starting recently, everytime I start up the computer explorer.exe will not run. I've tried starting it manually and it shows in the process list for two seconds then disappears. I've heard sometimes Norton can cause things like this so in msconfig I disabled everything but the most important for startup and it still won't run. Any help would be much appreciated.

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All Answers

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Have you done an antivirus and/or malware search?

by wanttocancel In reply to Problem with explorer.exe ...

Make sure that you don't have a virus that keeps explorer from running.

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Yep.

by wordslostinsilence In reply to Have you done an antiviru ...

Did a scan using Norton and Malwarebyte's Anti-Malware. Both came back clean. I also heard Google Desktop was causing the problem so I uninstalled and restarted but still a no go.

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Also try this

by Jacky Howe In reply to Problem with explorer.exe ...

Create another user profile and if explorer is working properly follow the steps in the KB article.<br>
1. Log on to the computer as the administrator, and then create a user account with Administrative privelages. <br>
2. Log off as the administrator, and then log on to the computer through the user account that you just created.
<br><br>
http://support.microsoft.com/kb/811151
<br><br>
<i>Keep us informed as to your progress if you require further assistance.
</i>

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No go.

by wordslostinsilence In reply to Also try this

One thing I hadn't thought of, but the same deal. Loads up to a blank blue screen. Try to start explorer.exe manually, it shows up for a second, then terminates. I just don't get it. No error messages or anything. Everything else is running just fine. I have to start it from the new task or command prompt of course.

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Try this

by Jacky Howe In reply to No go.

and have your XP CD handy.
<br>
Press Winkey+r and type sfc /scannow and press Enter.
<br>
Hopefully this will restore explorer. If it fails you may have to try a Repair/Install.
<br><br>
<i>Keep us informed as to your progress if you require further assistance.
</i>

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Erg.

by wordslostinsilence In reply to Try this

Once again, no luck. Unfortunately my computer was shipped to me with no XP CD, so I was screwed there. Another strange thing just happened. After I ran the scan, the computer restarted itself after a few minutes. Thanks for the help, by the way. This is very frustratung.

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You are gonna have to get your hands dirty

by Jacky Howe In reply to Erg.

Faulty Fans, Dust and Grime build up on the Heatsink restricting air flow. I would give the inside of the case a blowout with compressed air. When blowing air through the fans make sure that you physically stop them from spinning, as they may generate power and **** something up. Remembering to ground yourself by placing the back of your hand on the Power Supply Unit and not moving your feet. By not taking this precaution it is possible that you could inadvertantly cause damage to the PC from an electrostatic discharge. Then remove the Heatsink, giving it a thorough clean and reseat the CPU applying new CPU grease. If the Fans spin freely when you give them a spin they are probably OK. If there is resistance replace them.
<br><br>
Clean the golden edge of each memory stick with a soft rubber/eraser, remembering not to touch the golden edge of the memory stick. Check with one stick at a time, remembering to disconnect the power from the PC.
<br><br>
<br><br>
Test the memory.
<br><br>
You can test the memory by running Windows Memory Diagnostic that can be downloaded from http://oca.microsoft.com/en/windiag.asp. If problems are found check the steps below.
<br><br>
Also check Capacitors around the CPU for swelling or bulging.
<br><br>
As the capacitor ages, its capacitance decreases while its equivalent series resistance (ESR) increases. When this happens, the capacitors no longer adequately serve their purpose of filtering the direct current voltages on the motherboard, and system instability results. Some common symptoms are:

* Not turning on all the time; having to hit reset or try turning the computer on again
* Instabilities (hangs, BSODs, kernel panics, etc.), especially when symptoms get progressively more frequent over time
* Vcore or other system voltages fluctuating or going out of range, possibly with an increase in CPU temperature as the core voltage rises
* Memory errors, especially ones that get more frequent with time
* Spontaneous reboots
* In case of onboard video cards, unstable image in some video modes
* Failing to complete the POST, or rebooting before it is completed
* Never starting the POST; fans spin but the system appears dead

<br><br>
Test the Power Supply Unit and the CPU.
<br><br>
Download Prime95.
<br><br>
http://www.mersenne.org/freesoft.htm
<br><br>
Prime95 is used to put your system at full load. Prime95 - When run for the first time, it is necessary to click on Advanced, then click on Round off checking so that errors caused by instabilities will be flagged as they occur. Also go to Options and run the Torture Test. Run the Inplace FFTs (Max Power, Heat and some Ram). Prime95 will automatically thread all Cores, and will expose insufficient CPU cooling and computer case cooling, or excessive Vcore and overclock. At no other time will a CPU be as heavily loaded, or display higher temperatures, even when OC'd during worst-case loads such as gaming or video editing. Prime95 can be used with SpeedFan to observe CPU temps, while stress testing for system stability. During single threaded gaming and applications, Core 0 typically carries heavier loads and higher temps than other Cores.
<br><br>
You want your system at full load when checking your voltages to ensure your PSU is up to spec.
<br><br>
If your PC restarts during this test you have a faulty Power Supply (PSU) and it will need replacing.
<br><br>
Download SpeedFan and check the Voltages and Temps while Prime95 is running.
<br><br>
http://www.almico.com/sfdownload.php
<br><br>
You will want your 12-volt rail to be within 11.52 to 12.48 during load. This means when you are running your cpu at 100% you do not want to drop below 11.52 or you may experience stability problems including but not limited to system restarts and Windows crashes. For the 5-volt rail, you want it to be within 4.8 to 5.2 to be within the 4% range. As for the 3.3 volt rail, you want it to be within 3.17 to 3.43
<br><br>
Video Memory Stress Test 1.4
<br><br>
http://www.majorgeeks.com/Video_Memory_Stress_Test__d5896.html
<br><br>
Note: A damaged or insufficiently charged internal battery can corrupt CMOS or BIOS settings. It can also cause all sorts of wierd things to happen.
<br><br>
<br><br>
It can also be caused by Viral Activity
<br><br>
Download HijackThis and run it and then go to the site below to analyze it to find out if you are infected or post the results here.
<br><br>
<br><br>
http://aumha.org/downloads/hijackthis.exe
<br><br>
<br><br>
HijackThis log file analysis
<br><br>
Hijack This opens you a possibility to find and fix nasty entries on your computer easier.
Therefore it will scan special parts in the registry and on your harddisk and compare them with the default settings. If there is some abnormality detected on your computer HijackThis will save them into a logfile. In order to find out what entries are nasty and what are installed by the user, you need some background information.
<br><br>
<br><br>
A logfile is not so easy to analyze. Even for an advanced computer user. With the help of this automatic analyzer you are able to get some additional support. Just paste your complete logfile into the textbox at the bottom of this page. Due to a few misunderstandings, I just want to make it clear that this site provides only an online analysis, and not HijackThis the program.
<br><br>
<br><br>
http://hijackthis.de/
<br><br>
<i>Keep us informed as to your progress if you require further assistance.
</i>
< also try another power outlet or power board. >

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Thanks!

by wordslostinsilence In reply to You are gonna have to get ...

Wow. A lot of information there. Thanks a ton for taking the time to offer help. I really appreciate it. I'll try it all then get back to let you know what happens.

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Buy Windows Vista Original

by rigved123 In reply to Problem with explorer.exe ...

If you have the money then you buy Original Windows Vista cause its better thanx XP.

Reasons to why its better can be foud at my blog at -

Why switch to windows Vista -

http://www.techreviews4u.com/switch-to-windows-vista/

Comparison between XP and Vista in comparison with gaming! -

http://www.techreviews4u.com/vista-or-xp/

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And a new problem arises.

by wordslostinsilence In reply to Problem with explorer.exe ...

Wow. Seems like it gets worse and worse. I was using command prompt to access my control panel folds to be able to use Event Viewer and such. Now after the mysterious restart I mentioned in my last reply, I try to access my control panel files through command prompt and I'm getting this, "C:\Documents and Settings\Ian\control.exe is not a valid Win32 application." "Access is denied." WTF?

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