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problem with father in-laws xp

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when my father in-law loads a disc into his cd drive it loads to a certain point then stops it displays a error msg saying user has aborted operation. how cud i fix this problem for him plz?

4 replies

by captbilly1eye

Does this happen on only one CD?
Is this an original installation disk or a copy?
What is the exact error message in full?

by triathlete1981

OS type? vista compatibility issue? installation errors with vista don't always say the same thing.

and refer to first guy, try installing the program onto a different computer to see if it's isolated to the comptuer or there's something wrong with the CD.

by w2ktechman

As the previous posters have mentioned, try another disk. It could just be bad.

If it does not work still, try using a cd cleaner or spray some canned air into the drive. wait a few minutes.

If that didnt do it, uninstall the drive (device manager) and re-install it with the latest drivers.

If that didnt do it, it may be time to replace the drive

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