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Problem with HP deskjet 870 drivers and

By compupop ·
When the Deskjet 870Cse drivers are loaded on an NT machine with SP6a (Service Pack) Word slows way down. It happens with Office 97 and 2000. I only have to select the DJ870 (Deskjet) as default and things slow down. If I select any other printer asdefault Word is ok. This only happens with SP6a. I loaded the same printer and drivers on an NT machine with SP5 and there is no problem.

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Problem with HP deskjet 870 drivers and

by coyotech In reply to Problem with HP deskjet 8 ...

Have you tried uninstalling the printer and then reinstalling the printer and the driver? I have a similar setup, with a DJ870 printer, and haven't noticed that problem. But I did have to reinstall the laser jet 4 printer and driver after installingSP6a.

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Problem with HP deskjet 870 drivers and

by compupop In reply to Problem with HP deskjet 8 ...

Yes I have removed and reinstalled the printer and drivers. I have also taken the NT computer down to SP5 and reinstalled the printer and drivers. I still have the same problem. I only have to select the 870 as the default and Word is a slug!

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