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problem with HP Officejet RX 80 Xi

By kenwen ·
When trying to print an email message,for example, instead of printing the entire body on 1 page, it splits it up into several pages. I have reinstalled the driver, viruscanned, scandisk, defrag, etc. Copying and pasting to wordpad works, but how can I get it to print properly?

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by David_Thomson In reply to problem with HP Officejet ...

Problems with printed output are usually attributed to driver settings or application settings. With most printers the printer driver settings are overridden by application settings.
First port of call will be the application settings for either page size or printable area size.
If thos settings are correct (or seem to be correct, check the driver. Sometimes if an app does not specify a paper type (which is common in web based apps) the driver will select the paper - Unfortunately I have also seen instances where no paper types were selected and the printer 'guessed' the paper size.
Without any further info about the application in question this is the best I can do.
David Thomson

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