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Problem with logging in to win 2000 pro

By mhshafi ·
from last night when i log on to windows 2000 pro it gives an error message dialogue box like, " error on the top and a message saying "Could Not Start Event Logger". and then nothing appears on the screen no destop no icons no start button no nothing, only thing that appears is the wallpapper". do any one have the idea what went wrong or i have to re install the OS.

please help
noni

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by NeedHelpPC In reply to Problem with logging in t ...

If it doesn't work, I would recommend for you to do the CONTROL ALT DEL option and click 'New Task' and load up explorer.exe and see if that helps your current problem. If it doesn't email me back at NeedHelpPC@yahoo.com

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by mhshafi In reply to

Poster rated this answer.
thanks that worked.

after running explorer.exe from task manager i started norton anti virus
to check the system for infected files it detected a file named
"explorer.exe" in \\WINNT\SYSTEM32 folder which was an ad-ware/dialer
or some thing like that. It was also present in Temporary Internet
Files. I had to delete it manually by booting from windows 98 because
Norton refused to delete it by giving message "system file cannot
delete."

Problem it (virus or whatever) caused:
--------------------------------------
it Deleted all my dialup connections. i'm still not able to make new
dialup connections. cause when i give name to the connection it
starts giving error saying "name cannot start with a space", or some
thing like that.

still i'm starting it by ctrl+alt+del and then starting explorer.exe.

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by RCOM In reply to Problem with logging in t ...

In response to the first answer, if he emails you how are others to learn what may be a fix for them someday.

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by adrian4 In reply to Problem with logging in t ...

You may have a virus. Try to scan with recent version of Norton antivirus CD. You should be able to boot with the CD.

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by cp7212 In reply to Problem with logging in t ...

See if you can boot into Safe Mode, right-click on My Computer, go to manage. Click on services and go to Event Viewer to see if this service started, if not, start it. Reboot and try logging in again.

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by mhshafi In reply to Problem with logging in t ...

thanks that worked.

after running explorer.exe from task manager i started norton anti virus
to check the system for infected files it detected a file named
"explorer.exe" in \\WINNT\SYSTEM32 folder which was an ad-ware/dialer
or some thing like that. It was also present in Temporary Internet
Files. I had to delete it manually by booting from windows 98 because
Norton refused to delete it by giving message "system file cannot
delete."

Problem it (virus or whatever) caused:
--------------------------------------
it Deleted all my dialup connections. i'm still not able to make new
dialup connections. cause when i give name to the connection it
starts giving error saying "name cannot start with a space", or some
thing like that.

still i'm starting it by ctrl+alt+del and then starting explorer.exe.

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