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problem with my PC

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by swat3commander

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Hi someone contracted me today and ask me about this issue I could not help on this so I posted here to get some views about whats wrong and how to fix. Thank you.

I have a great problem with my PC. So you know I am sending this from school. I downloaded a windows storage driver the other night they I went out to take a movie back. When I got back my brother told me taht the PC had crashed on him when it was loading and it wouldent start. So I took a look at it and this is what happens. WhenI push the power button the PC comes on, it knows taht my Vid card, RAM, HDD and CD-ROM are all their. Then it goes fine untill it hit's the Win 98 screen, it takes longer than it should to load past that then it get's to where it loads your wallpaper in the back ground and asks you for your Network Login. There the network login window will not load and I am left with a mouse pointer and hower glass besides that for about 2 min then the hower glass goes away and nothing happens it just quits there I can move the mouse pointer around the screen but it will not load into my desktop. The Hard Drive LED on the Tower turns off and will not load beond that point. It happnes the same way every time, I can start the PC in Safemode but that is it.The only change that I made to the whole system is just installing that HD Storage driver. Any help would be great thanks alot ask me if I left anthying out that you need.

18 replies

by joe

Try going into Network neighborhood icon, right click than properties and under PRIMARY NETWORK LOGON change it to windows logon. Hope that helps

by swat3commander

Sorry buddy but the person that wanted help has formated his computer he said he could not do what you said to do I don't know why doe but thank you for your help on this topic.

by brian

Instead of safe mode, use step by step to confirm each driver as it loads. You will find the one that crashes the system.

by swat3commander

Sorry buddy but the person that wanted help has formated his computer he said he could not do what you said to do I don't know why doe but thank you for your help on this topic.

by maelgwyn

Have you tried to Uninstall the driver using safemode, and if you can do it that way (use the device manager) Another thing is to check your registry *******WARNING***** playing in your registry is bad. It can wreak your computer. Backup b4 playing!!!!! If the driver uses any dos based drivers, then disable them (by renaming the config.sys and autoexec.bat files). Another thing is to try and delete the drivers from the directory, without uninstall. There will be a screen telling you thatthe driver cannot be found in the system.ini or regristy. Then try and find them there and get rid of them. Without knowing exactly what you have loaded, I really cannot help you past there.

Hope it helps

Maelgwyn

by swat3commander

Sorry buddy but the person that wanted help has formated his computer he said he could not do what you said to do I don't know why doe but thank you for your help on this topic.

by mzy

Before starting the computer, remove the hard disk that you bought.

start the computer and press "F8" before it reaches the win98 logo. select normal bootup with bootlog. see if anything happens.

If this is not possible, you will have to remove all the components and check which one is causing the problem by installing them back one by one and starting each time. leave only the processor, memory and startup hard disk for the first try.

by swat3commander

Sorry buddy but the person that wanted help has formated his computer he said he could not do what you said to do I don't know why doe but thank you for your help on this topic.

by mzy

Before starting the computer, remove the hard disk that you bought.

start the computer and press "F8" before it reaches the win98 logo. select normal bootup with bootlog. see if anything happens.

If this is not possible, you will have to remove all the components and check which one is causing the problem by installing them back one by one and starting each time. leave only the processor, memory and startup hard disk for the first try.

by swat3commander

Sorry buddy but the person that wanted help has formated his computer he said he could not do what you said to do I don't know why doe but thank you for your help on this topic.

by jmny

As mentioned, you can press F8 during bootup and at the DOS screen select the step through option. This will give you the chance to see that each file loaded during this process loads OK. The file that does not load maybe the problem or part of theproblem.

or

As mentioned, from safe-mode try uninstalling the storage file (drivers) that were previously added. Reboot and see if this take care of the problem.

If all else fails, simply re-install win98 from the install disk. The only apps (programs)
that you may need to re-install are the ones installed after the problem occurred.

by swat3commander

Sorry buddy but the person that wanted help has formated his computer he said he could not do what you said to do I don't know why doe but thank you for your help on this topic.

by unclegarbage

First windows 95-98 is not secure on DLL. files just about any download can crash your system. If you want a fast way to restore your system. Boot step by step and find what is crashing it. Unistall it and if this does not work and if you dont have anything of importants just reformatt and reload window. Be carefull next time and remember Windows 95-98 is not secure with DLL. upgrade to Windows 2000 and you will not run into this problem.

by unclegarbage

One other thing you can do since you can boot in safe mode. Go to control panel and then network if you have microsoft network, remove it and install family logon by clicking add and then microsoft and then family logon. You do not net network system on you computer if you are not using it for a true network.

by swat3commander

Sorry buddy but the person that wanted help has formated his computer he said he could not do what you said to do I don't know why doe but thank you for your help on this topic.

by tfurman

Every one had really good answers on this but I had to fight the battle myself and I can tell you first hand you are going to have a lot of irritating fun with this. (thanks again Mr. Gates)
The problem is that this storage driver is incompatable with many hdc and chipsets. Microsoft offers no help. This is what I did:
1) Safe mode
2) Selected the control panel and went to hard disk controllers.
3) Found my PCI IDE controller and removed it.
4) Rebooted
5) When windows found the IDE controller I asked to select from a list and picked the older controller.
6)rebooted into safe mode and went to start/accessories/system tools/system information/tools/update wizard uninstall and removed the offending driver
You can do so by editing the registry but, this is the safer method. Be advised that you may not succeed the first time. (took me two times to get the thing to quit attempting to install this winjunk)

by swat3commander

Sorry buddy but the person that wanted help has formated his computer he said he could not do what you said to do I don't know why doe but thank you for your help on this topic.

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