Windows Forum

Ask something
Discussion Locked

Problem with network printing - laptop

0 helpful
10 replies

by hbinfo

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
In a small network of 8 users - all WinNT4.0, All SP 5, a new Toshiba laptop cannot print to a printer on the network. All others can print to this printer. Laptop can print to the printer if LPT1 connected. Error message is "Specified module cannot be found". User has no problem with network connectivity for other uses. Observed that when print of test page requested, the spool file starts to create and then is aborted/deleted by the system and error message appears. Occasionally, an error regarding avialable memory appears. There was an old NT3.51 message similar but that fix did not work here. We have removed and recreated printers multiple times over the last month - and countless reboots.

10 replies

by sfo farmer

#1 Has it ever worked before?
#2 Have you re-applied the winnt service pack to your toshiba?
#3 Try loading LPR printing (and then the SP)- create a LPR port to the IP of the printer and try to print directly (via the network) to it.

G'luck SFO

by jerrym mcse+i / a+

open network neighborhood, open the domain, workgroup..etc can you find the printer listed here? you didn't specify if it is on a print server or connected to a machine, if you can see it in network then double left click on it and let the system install/configure it automatically. if you cannot "see" the printer in network neighborhood then we really need to know what the print server is and what protocal is supports, an easy work around would be to setup the printer at a server and share it back out, then setup the laptop to print to that location (using the process above), really need more information as to what the device is. but the above should work (make sure you have the latest service pack on the laptop).
Thankyou for the post!jer

by hbinfo

Additional Comments Sent:

Printer is LPT1 connected to another PC on the network.
Type is HP1100 Laser Jet, Latest drivers from HP used
SP5 has been loaded after printer added

by hbinfo

ADD-ON Note: This laptop was able to print to another printer (Lexmark)on the network with no problems. Sent an e-mail to HP support, no reply. Any help on what to look for as differences between the two printer setups would be appreciated.

by hbinfo

Added a second description for the same printer to the printer server pc. Used HP 5L printer configuration. It worked.....
THanks for the feedback.

by maxwell edison

The most likely reason for this error is that you did not specify the correct path.

I'd try to remove and reinstall the network printer

This discussion is closed to new replies.