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  • #2193680

    Problem with Outlook 2000

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    by cheesel ·

    Hi, I have a user who is using Windows 2000 and Outlook 2000. suddenly whren she tries to save a task she is unable to do so. She gets an error message that Outlook is unable to save the task. Any ideas would be appreciated.

    BTW, the error message she gets says “One or more parameter values are incorrect”.

All Comments

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    • #3258829

      YES

      by entawanabi ·

      In reply to Problem with Outlook 2000

      Have the user check to see how much space is available in their own unit, not the system.

    • #3258825

      Event Log Codes

      by bfilmfan ·

      In reply to Problem with Outlook 2000

      What errors are being reported in the Event Log?

    • #3259829

      Some things to try

      by starderup ·

      In reply to Problem with Outlook 2000

      Can she save other items, like appointments, calendar events, notes?
      I was not able to find anything on that error message. Is that verbatim?
      Is the problem always there, or can she sometimes save tasks, sometimes not?

      Try Help>Detect and Repair. This will often find a damaged file or setting. If it is just a setting, it seems to be able to fix it. If it is a file, it will ask you for the Office CD. My only complaint about Detect and Repair is that it doesn’t tell you what it has done. If it doesn’t ask for the CD, you don’t even know if it found anything wrong.
      Good luck. I’ll check back to see how you did.

      • #3259395

        Another thing to try

        by charliespencer ·

        In reply to Some things to try

        Try to create a different task, a simple one with just a comment and start and due dates. Then try adding reminders and recurrences.

    • #3258715

      outlook

      by hillbilly tech ·

      In reply to Problem with Outlook 2000

      Have you tried to achive your pst. folder. pst. folder may be full.

      • #3259351

        True,

        by noyoki ·

        In reply to outlook

        If the *.pst gets to be over 2 gigs, Outlook starts complaining.

    • #3257448

      Where is the task?

      by no shoes ·

      In reply to Problem with Outlook 2000

      Is the task that the user is trying to save located in a pst file or the mailbox? If it’s in the pst file I recommend running a repair on the file. To do so…

      Navigate on the client machine to
      C:\Program Files\Common Files\System\MSMAPI\1033
      and run scanpst.exe

      repair the pst file. If the Task is saved in the mailbox there are similiar tools that can be run against mailboxes.

    • #3107538

      Thank you everyone, it is working.

      by cheesel ·

      In reply to Problem with Outlook 2000

      Doing the detect and repair did not help, so I did a right click on the Tasks folder, went to Properties, then Synchronize. I undid the filters, then I went back to Actions and did the Save task Order. After that, I had no problem saving tasks.

      So, thanks again everyone!

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