Hi,
We are regularly sending distributions via mail to our clients, often 2 mails per month.
We have now discovered that for many of our client’s, using Outlook 2003 and higher, the mail is automatically transferred to Outlook’s junk mail folder.
I have researched how the junk mail folder categorizes spam, but it seems like this is done by Microsoft’s own algorithms locally and that it’s not connected to any spam blacklist or similar.
How can we make sure that our mails don’t end up in Outlook’s junk mail folder for our clients?
Looking forward to any reply that may help shed some light on this subject.
Thanks,
John
