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Problem with toshiba laptop...

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by smellslikeshampoo69

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First of all the buttons were not working. For example, when i pressed Q,W,E,T,Y, etc i was getting numbers and symbols. Then it was telling me that i had no more memory left when in fact i had 55mb. And finally i was trying to load up a program and it wouldnt load as i was running on low memory and the only way to load the program was to go to control panel and change the colors to 16. i did this and it crashed. Now nothing loads up. Not even the startup screen although i can hear the start-up sfx through the speakers. A PC world assistant told me that the screen may be broken, it is not uncommon. But i know for a fact that the LCD screen is not broken as the main windows boot up thingy appears. It is quite an old laptop with Windows 98 dulux edition, i dont want to format it as i have some important coursework on it. Any help would be greatly appreciated! Many thanks.

4 replies

by bfilmfan

If you hook an external monitor to the laptop, can you view your normal Windows splash screen?

If this works, this would confirm an issue with the LCD.

After you get it booted up, scan the system for viruses, trojans, malware and spyware. AdAware http://www.lavasoftusa.com should clean most of the malware and spyware off. Use your choice of virus scanners.

The strange keyboard behavior could be a result of the numeric lock being on or a defective keyboard. If you hook an external mouse and keyboard to the unit, does it function normally.

And be sure to back up your files once you get the system booted as with an old system there are no guarantees it isn't a hard disk or system board about to fail permanently.

by rindi1

Can you tell us the model number of the laptop? If the Ram (or some of it) was added to the original PC, it could be that it isn't seated nicely anymore. If we knew the PCs model we may possibly be able to instruct you on how to get to the modules and check their seating. Another possibility would be that the CMOS battery is dead or almost so. Again we might then be able to help you identify the battery and change it. The same is with the keyboard, maybe a connector has come loose.

by blackcurrant

Hi

When you say you had 55MB left do you mean RAM or do you mean hard drive space? If the latter, then you need to free up more space for your swap file (unless it's a static swap file). If there is not enough room for the swap file then Windows will not function properly. What are the specs of the machine? Can you tell us how much RAM you have, how much free hard disk space you have? This info will help us give you a better answer.

by legget

I Had the exact! same problem i turned my laptop on one day and Toshiba cam up then it went a faded black. Is that what yours does? If so send it back to Toshiba with a letter explaining about what is happening they willl remove the screen and replace it.
You will recieve your laptop in 4-8 weeks with NO harm to it.

Hope This Helped!

-Jackson
CEO Of Toshiba

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