Hello, I’m having a problem with some trojans. A friend of mine on MSN sent me a link that was actually a virus. I didn’t click on it and actually closed the conversation window, but for some reason it infected my computer anyway. I keep getting notifications from Symantec (which I had installed previously) about new trojans, and in the meantime their quarantine and Temp folders are filling up. I can empty the Quarantine folder, but it won’t let me do anything with the other (I’m told that the computer “can’t read from the source disk”); which of course, means that I’m beginning to run out of disk space. I’ve had to shut down my laptop (the infected computer) because of it; I’m currently using my desktop.
I came across a topic here in which someone else with a similar problem had it solved by you fine people, and I went through the thread to see if I could solve my own problem the same way.
However, it hasn’t worked. I downloaded TrojanHunter, disabled my System Restore and ran Housecall, and ran Spybot twice; one of which was done at startup. However, the problem is still there. All I was able to do was remove infected files (most of which was adware I already knew about and weren’t threats; each program I installed ended up finding the same files too), not the infection. Can anyone help me out here?