Hello, I’m having a problem with some trojans. A friend of mine on MSN sent me a link that was actually a virus. I didn’t click on it and actually closed the conversation window, but for some reason it infected my computer anyway. I keep getting notifications from Symantec (which I had installed previously) about new trojans, and in the meantime their quarantine and Temp folders are filling up. I can empty the Quarantine folder, but it won’t let me do anything with the other (I’m told that the computer “can’t read from the source disk”); which of course, means that I’m beginning to run out of disk space. I’ve had to shut down my laptop (the infected computer) because of it; I’m currently using my desktop.
I came across a topic here in which someone else with a similar problem had it solved by you fine people, and I went through the thread to see if I could solve my own problem the same way.
However, it hasn’t worked. I downloaded TrojanHunter, disabled my System Restore and ran Housecall, and ran Spybot twice; one of which was done at startup. However, the problem is still there. All I was able to do was remove infected files (most of which was adware I already knew about and weren’t threats; each program I installed ended up finding the same files too), not the infection.
I haven’t looked at my laptop as it only has about 100 KB of free space on the hard drive (I’m afraid of crashing my computer poking around), but I’m pretty sure there were only two identified trojans: ‘Bloodhound.Exploit’ and ‘Byte.Verify’. Byte.Verify was more common; I got maybe 15 of these through Symantec notifications to one Bloodhound.Exploit.
Thanks for your help in advance!