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Problem with upgrading home edition to professional on a dell

By the2ndguitarist ·
I bought an XP Professional upgrade at the store, with service pack 2.

i currently have a DELL xp home edition.

i have been having windows error problems here an there just lately so i decided to upgrade. but it seems i cant.

when i put the UPgrade cd in. i go to 'my computer' and autoplay it. it asks me if i want to install Windows XP, i clicked it.

it brings up an XP setup screen.
(Would you like to UPGRADE to Professioanl from (HOME EDITION)


(Would you like a new installation)

i get errors on both solutions.

after it starts Gathering up installation files it pops up a copy error which reads.

"An error occurred copying file akeag2ra.sys to C:\$WIN_NT$.~BT\akeag2ta.sys"

would you like to retry (which doesnt work)
or Skip File

i chose skip file which then tells the istallation that its "Restarting my computer"
it runs the process. it does a BIOS boot just fine then brings up an error with a black screen reading

The file akeag2ra.sys could not be found.

Press any key to continue.


Setup failed. Press any key to restart your computer.

does a cycle until i select it to loads Home edition at OS menu.

What can i do, and what does this mean?

its a brand new Windows XP Professional UPGRADE SP2. I dont understand.

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