I bought an XP Professional upgrade at the store, with service pack 2.
i currently have a DELL xp home edition.
i have been having windows error problems here an there just lately so i decided to upgrade. but it seems i cant.
when i put the UPgrade cd in. i go to ‘my computer’ and autoplay it. it asks me if i want to install Windows XP, i clicked it.
it brings up an XP setup screen.
(Would you like to UPGRADE to Professioanl from (HOME EDITION)
or
(Would you like a new installation)
i get errors on both solutions.
after it starts Gathering up installation files it pops up a copy error which reads.
“An error occurred copying file akeag2ra.sys to C:\$WIN_NT$.~BT\akeag2ta.sys”
would you like to retry (which doesnt work)
or Skip File
i chose skip file which then tells the istallation that its “Restarting my computer”
it runs the process. it does a BIOS boot just fine then brings up an error with a black screen reading
The file akeag2ra.sys could not be found.
Press any key to continue.
–
Setup failed. Press any key to restart your computer.
does a cycle until i select it to loads Home edition at OS menu.
What can i do, and what does this mean?
its a brand new Windows XP Professional UPGRADE SP2. I dont understand.
