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problem with virus ??????

By benedictspychalski@msn. ·
I would like know who or what is the problem.My son is getting messages from his provider that they are stopping e mail with avirus.he gets 4or5
a day.the problem is i only send him 1 e mail once a week.It comming from peoplepc and my e mail address.scanned my computer with av and i am clean.hoping for a solution.thanks BEN

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by Black Panther In reply to problem with virus ??????

Not sure of the exact problem but get your son to ring the provider!

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by benedictspychalski@msn. In reply to

Poster rated this answer.
RING MY PROVIDER OR HIS THE E MAIL IS COMMING FROM MY PROVEDER HIS IS STOPPING IT.
BEN

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by j.lupo In reply to problem with virus ??????

Is your son using your computer? If he is using a different computer and getting e-mail from other sources, it could be those sources. I would suggest contacting the provider and see if they can give you a little guidence on who is sending the e-mail that has the virus.

It won't hurt to make sure yours and his (if different machines) Anti-Virus are up to date. I would also suggest you get some spyware (free or otherwise) to clean out little hidden nasties. Ad-Aware, SpySweeper, etc.

Let us know how it goes.

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by benedictspychalski@msn. In reply to

Poster rated this answer.
NO HE RESIDES IN ALASKA I AM IN NEW YORK
BEN

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by Blackcurrant In reply to problem with virus ??????

Hi

When you send an email to someone, and they reply to you your address is usually added to their address book.

If that person then gets a virus, the virus scans their address book and forwards itself to all the addresses and also *falsifies* the senders address to prevent the virus source being discovered.

Also, some viruses randomly generate names and place them in front of a domain name, then use that address. For example, my company sometimes recieves virus infected emails from non-existant users to non-existant users.

Your computer is likely not to be infected.

You can check to see if these emails really are coming from you by looking at the headers (the gibberish that appears at the top of the message when you view the source). These list the machine that sent the mail (the name of the PC), and the name of the program that was used to compose the mail, as well as the name of the gateway that sent the message. The gateway name, for your email, will usually include the name of your ISP.

Check these details and you will probably discover that they are very different to your PC's name, your ISP and the email program you use. Your son's ISP may be able to forward him the headers from the infected mails so you can check them.

As I said above, the liklihood is that your computer does not have a virus, especially if you are using a paid-up professional product.

Post back if you have any more comments

Good luck

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by benedictspychalski@msn. In reply to

Poster rated this answer.
MY SON RESIDES IN ALASKA AND I IN NEW YORK . HIS PROVIDER STOPS THE E MAIL .BECAUSE IT HAS A VIRUS .THE IRONICK PART IS I AM NOT SENDING IT BUT IT IS MY NAME AND MY PROVIDER.
THANKS FOR THE INPUT

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by dmiles In reply to problem with virus ??????

You have most likely received an email from somone that has been infected with avirus and their address book is attacked,this allows the virus to migrate without knowing that email is sent

Also make sure that it is actually a legitimate message from his ISP this too can be an email virus,

Contact the ISP and inquire if they have sent out email warning s about potential virus

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by benedictspychalski@msn. In reply to

Poster rated this answer.

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by j.lupo In reply to problem with virus ??????

You say the e-mail is being sent by your provider then you need to speak with your provider. Their system may have a virus on it if your PC is free. All we can do is help you with steps that might find the reason.
Step 1. Run AV and Malware software: Like Norton and SpySweeper.

Step 2. Contact your provider an inquire into the messages that are being sent and stopped by your Son's provider. Your provider should help you. Since their system and your name are showing up on the e-mail.

Step 3. Contact your Son's provider because THEY CAN SEE ALL HEADERS in the infected file. They can track it to the source, which is probably somebody cloning your e-mail identity. It happens.

Just so you know, my online school has had this problem and we keep getting e-mails from people in our classes including teachers and students that they never sent, but it says it was from them. The problem turned out to be a virus on the the school server - so it doesn't hurt to check with the providers involved.

Good Luck. Let us know what happens.

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by bmedlock In reply to problem with virus ??????

SMTP (Simple Mail Transport Protocol) has no REAL security built in. What does this mean? It means anyone can send an email as anyone. I could send an email to anyone in the world pretending to be you! Virus authors have discovered this and most viruses take advantage of it. Therefore, if I had a virus, and you were in my addressbook, the virus might send itself to someone pretending to be you instead of me. It could come from my computer, but pretend to be from you. This is most likely the case! And, you can do NOTHING about it, exepct make certain EVERYONE that has your email address is virus-free. And unless you now 100% who has your email address (including spammers), and you can have access to them all and you can make certain they are ALL 100% virus free, I'm afraid you might just have to live with it. Wish I had better news! Don't blame me, blame the virus author!

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