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Problem With XP

By pnramesh ·
When i insert any CD into the cd drive in my machine running XP professinal, my machine hangs for a moment and then reboots or a dump errpr occurs.can you explain me the problem and give a solution for that?

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Problem With XP

by TimTheToolMan In reply to Problem With XP

Hi,

There are two possibilities I can think of.

1. Drivers. The CD drivers need to be updated. Also look at updating the Soundcard drivers and your BIOS - all to the latest versions, all generally available from their manufacturer's websites.
2. Hardware. Firstly check that the cables are all firmly plugged in and correctly oriented. If that doesn't help, try the drive in another machine.

Did this always happen? Or has it started since a particular event - such as installing XP??Cheers,
Tim.

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Problem With XP

by TimTheToolMan In reply to Problem With XP

Hi again,

Some more suggestions....

If you've got the latest drivers (as suggested above) and the drive works OK in another machine.... Is that an XP machine?

Double check that the jumper on the CD drive is set to slave and that if its on the same cable as your hard drive. Also while you're there, check that the hard drive's jumper is set to master. They can interfere with each other...

Put it on another controller with another cable if you can. Its better that way, anyway.

Checkyour BIOS to make sure that the drive can be seen there....set it to "Auto" as far as detection goes.

Check in the device manager under XP looking for exclamation points and other warnings re: The CD drive.

Try a boot floppy with DOS and CD drivers. See if you can access the drive from non-XP in your machine.

See how that goes...

Cheers,
Tim.

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by pnramesh In reply to Problem With XP

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Problem With XP

by pnramesh In reply to Problem With XP

Hi, Thanks for your response. The cd drive is working fine in other machines.This happens only in my XP Machine.The drive i'm using was LG 52X.The sound card i'm using is ESS Audiodrive.I got this problem with both audio,video and data cd's.

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by pnramesh In reply to Problem With XP

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