Problems accessing Word files on shared/network drive - TechRepublic
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July 13, 2007 at 11:03 AM
sinjjin

Problems accessing Word files on shared/network drive

by sinjjin . Updated 19 years ago

This is a very interesting situation. I have two users in a department that both have access to a network/shared drive. User #1 creates a Word document and saves it to the network/shared drive. User #2 opens up the file, modifies the Word document, and then saves it back to the network/shared drive. When user #1 goes to open the revised Word document she is asked for a password. This appears to only be happening with Word documents.

The problem is further complicated by the fact that User #2 can send this same revised file to User #1 as an email attachment and User #1 can open it just fine. User #2 further stated that this is only a problem with User #1. I have no idea why this is happening. I’d appreciate any help that can be provided.

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