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Problems logging onto Windows xp

By jasonlisamulder ·
Problems logging onto Windows xp

I am trying to find out if someone can help me solve this problem I have just encountered logging onto Windows XP pro. My machine boots windows fine and gets to the loggin page with the user accounts, but when one of these accounts is selected windows goes into the screen saver of the user for a second or two and then logs out and returns to the loggin page. I have tried safe all the options in safe mode but with the same result. Is there any way of accessing windows to fix the problem without the loss of valuble data. Any sugestions would be great. Kind regards Jason M

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by master3bs In reply to Problems logging onto Win ...

Does the same thing happen in safe mode? If not, you might have some options.

Run a complete virus scan in safe mode. If it doesn't find anything, try disabling or deleting the screen savers from there. Also run msconfig from the run command and remove anything not needed from the startup tab (check http://www.sysinfo.org/startuplist.php )for a list of items you need to keep.

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by jasonlisamulder In reply to

Hi,I should have mentioned that is a notebook.
I have tried logging on using the addmin loggin with the same effect, I have also tried all the options in safe made still with the same effect.
Any other ideas?
Regards
Jason

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by bart777 In reply to Problems logging onto Win ...

When you are at the login page with all of the user accounts showing, press ctrl-alt-del twice. This should allow you to the log in using the Administrator account. I am assuming that you know the password for that account. Once in that way take a look at the machine and run all of the scans for viruses and spyware.

Good luck

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by jasonlisamulder In reply to

Hi,I should have mentioned that is a notebook.
I have tried logging on using the addmin loggin with the same effect, I have also tried all the options in safe made still with the same effect.
Any other ideas?
Regards
Jason

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by karma1 In reply to Problems logging onto Win ...

I'll give your question a shot, but this is a long shot. Your problem sounds like a similar question I've had before.

1. Pressing and holding the Left Shift key (it may be the right) while a user profile is loading stops windows from loading all the TSR programs. This may let you into Windows.

2. Enter the Control Panel and User Accounts. Make sure Fast Switching is turned off, at least for the interim.

3. Goto the Display Properties, under Screensaver, make sure "On resume, password protect" is unchecked. While you're at it make sure the screensaver time is set somewhat decently, 10 mins or so.

Other than those simple bits, I'm not sure how else I can help you. I'm assuming all your hardware is fine and that we're talking about a desktop, not a laptop.

Alex.

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by jasonlisamulder In reply to

Hi,I should have mentioned that is a notebook.
I have tried logging on using the addmin loggin with the same effect, I have also tried all the options in safe made still with the same effect.
Any other ideas?
Regards
Jason

Collapse -

by karma1 In reply to Problems logging onto Win ...

I'll give your question a shot, but this is a long shot. Your problem sounds like a similar question I've had before.

1. Pressing and holding the Left Shift key (it may be the right) while a user profile is loading stops windows from loading all the TSR programs. This may let you into Windows.

2. Enter the Control Panel and User Accounts. Make sure Fast Switching is turned off, at least for the interim.

3. Goto the Display Properties, under Screensaver, make sure "On resume, password protect" is unchecked. While you're at it make sure the screensaver time is set somewhat decently, 10 mins or so.

Other than those simple bits, I'm not sure how else I can help you. I'm assuming all your hardware is fine and that we're talking about a desktop, not a laptop.

Alex.

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by jasonlisamulder In reply to

Hi,I should have mentioned that is a notebook.
I have tried logging on using the addmin loggin with the same effect, I have also tried all the options in safe made still with the same effect.
Any other ideas?
Regards
Jason

Collapse -

by jasonlisamulder In reply to Problems logging onto Win ...

Hi,I should have mentioned that is a notebook.
I have tried logging on using the addmin loggin with the same effect, I have also tried all the options in safe made still with the same effect.
Any other ideas?
Regards
Jason

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by HAL 9000 Moderator In reply to Problems logging onto Win ...

Well since you seem to have exhausted all the options I would be pulling the HDD loading it into a USB Caddy and plugging it into another computer and saving your data and then wiping it and reinstalling the OS. If you do this you'll most likely have to take ownership of some of your data at the very least so you'll need to follow this link for that

http://support.microsoft.com/default.aspx?scid=kb;en-us;308421

And then you'll need to wipe the drive with one of the wiping utilities that writes 0 to every sector that is the only way to make sure that nothing currently on the HDD gets access on a clean install which may place you back into the same position.

Once you start a clean install chose the Format option and not the Quick Format as it does a better job of writing to the HDD but it is much slower. When you have Windows reinstalled you can then transfer your data back into the different account holders accounts and you'll be up and running provided that you don't have a hardware problem which is causing this.

Col

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