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  • #2189166

    Problems logging onto Windows xp

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    by jasonlisamulder ·

    Problems logging onto Windows xp

    I am trying to find out if someone can help me solve this problem I have just encountered logging onto Windows XP pro. My machine boots windows fine and gets to the loggin page with the user accounts, but when one of these accounts is selected windows goes into the screen saver of the user for a second or two and then logs out and returns to the loggin page. I have tried safe all the options in safe mode but with the same result. Is there any way of accessing windows to fix the problem without the loss of valuble data. Any sugestions would be great. Kind regards Jason M

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    • #3068578

      Reply To: Problems logging onto Windows xp

      by master3bs ·

      In reply to Problems logging onto Windows xp

      Does the same thing happen in safe mode? If not, you might have some options.

      Run a complete virus scan in safe mode. If it doesn’t find anything, try disabling or deleting the screen savers from there. Also run msconfig from the run command and remove anything not needed from the startup tab (check http://www.sysinfo.org/startuplist.php )for a list of items you need to keep.

      • #3071632

        Reply To: Problems logging onto Windows xp

        by jasonlisamulder ·

        In reply to Reply To: Problems logging onto Windows xp

        Hi,I should have mentioned that is a notebook.
        I have tried logging on using the addmin loggin with the same effect, I have also tried all the options in safe made still with the same effect.
        Any other ideas?
        Regards
        Jason

    • #3071773

      Reply To: Problems logging onto Windows xp

      by bart777 ·

      In reply to Problems logging onto Windows xp

      When you are at the login page with all of the user accounts showing, press ctrl-alt-del twice. This should allow you to the log in using the Administrator account. I am assuming that you know the password for that account. Once in that way take a look at the machine and run all of the scans for viruses and spyware.

      Good luck

      • #3071631

        Reply To: Problems logging onto Windows xp

        by jasonlisamulder ·

        In reply to Reply To: Problems logging onto Windows xp

        Hi,I should have mentioned that is a notebook.
        I have tried logging on using the addmin loggin with the same effect, I have also tried all the options in safe made still with the same effect.
        Any other ideas?
        Regards
        Jason

    • #3071745

      Reply To: Problems logging onto Windows xp

      by karma1 ·

      In reply to Problems logging onto Windows xp

      I’ll give your question a shot, but this is a long shot. Your problem sounds like a similar question I’ve had before.

      1. Pressing and holding the Left Shift key (it may be the right) while a user profile is loading stops windows from loading all the TSR programs. This may let you into Windows.

      2. Enter the Control Panel and User Accounts. Make sure Fast Switching is turned off, at least for the interim.

      3. Goto the Display Properties, under Screensaver, make sure “On resume, password protect” is unchecked. While you’re at it make sure the screensaver time is set somewhat decently, 10 mins or so.

      Other than those simple bits, I’m not sure how else I can help you. I’m assuming all your hardware is fine and that we’re talking about a desktop, not a laptop.

      Alex.

      • #3071630

        Reply To: Problems logging onto Windows xp

        by jasonlisamulder ·

        In reply to Reply To: Problems logging onto Windows xp

        Hi,I should have mentioned that is a notebook.
        I have tried logging on using the addmin loggin with the same effect, I have also tried all the options in safe made still with the same effect.
        Any other ideas?
        Regards
        Jason

    • #3071743

      Reply To: Problems logging onto Windows xp

      by karma1 ·

      In reply to Problems logging onto Windows xp

      I’ll give your question a shot, but this is a long shot. Your problem sounds like a similar question I’ve had before.

      1. Pressing and holding the Left Shift key (it may be the right) while a user profile is loading stops windows from loading all the TSR programs. This may let you into Windows.

      2. Enter the Control Panel and User Accounts. Make sure Fast Switching is turned off, at least for the interim.

      3. Goto the Display Properties, under Screensaver, make sure “On resume, password protect” is unchecked. While you’re at it make sure the screensaver time is set somewhat decently, 10 mins or so.

      Other than those simple bits, I’m not sure how else I can help you. I’m assuming all your hardware is fine and that we’re talking about a desktop, not a laptop.

      Alex.

      • #3071629

        Reply To: Problems logging onto Windows xp

        by jasonlisamulder ·

        In reply to Reply To: Problems logging onto Windows xp

        Hi,I should have mentioned that is a notebook.
        I have tried logging on using the addmin loggin with the same effect, I have also tried all the options in safe made still with the same effect.
        Any other ideas?
        Regards
        Jason

    • #3071636

      Reply To: Problems logging onto Windows xp

      by jasonlisamulder ·

      In reply to Problems logging onto Windows xp

      Hi,I should have mentioned that is a notebook.
      I have tried logging on using the addmin loggin with the same effect, I have also tried all the options in safe made still with the same effect.
      Any other ideas?
      Regards
      Jason

    • #3071583

      Reply To: Problems logging onto Windows xp

      by hal 9000 ·

      In reply to Problems logging onto Windows xp

      Well since you seem to have exhausted all the options I would be pulling the HDD loading it into a USB Caddy and plugging it into another computer and saving your data and then wiping it and reinstalling the OS. If you do this you’ll most likely have to take ownership of some of your data at the very least so you’ll need to follow this link for that

      http://support.microsoft.com/default.aspx?scid=kb;en-us;308421

      And then you’ll need to wipe the drive with one of the wiping utilities that writes 0 to every sector that is the only way to make sure that nothing currently on the HDD gets access on a clean install which may place you back into the same position.

      Once you start a clean install chose the Format option and not the Quick Format as it does a better job of writing to the HDD but it is much slower. When you have Windows reinstalled you can then transfer your data back into the different account holders accounts and you’ll be up and running provided that you don’t have a hardware problem which is causing this.

      Col

    • #3053409

      Reply To: Problems logging onto Windows xp

      by ozi eagle ·

      In reply to Problems logging onto Windows xp

      Hi ,

      If your computer is a new machine (about a month old) then it sounds as if the OS hasn’t been activated.

    • #3053321

      Reply To: Problems logging onto Windows xp

      by newitguy ·

      In reply to Problems logging onto Windows xp

      There is a problem with the last security patch for micorosoft. I also have a client with the same problem. I have not found a fix yet. Look at the address for more information: http://msn.com.com/2100-1009_22-5896041.html?part=msn&subj=ns_2543&tag=mymsn.

    • #3060844

      Reply To: Problems logging onto Windows xp

      by master3bs ·

      In reply to Problems logging onto Windows xp

      Try booting to “last known good configuration.”

      Per the answer above, if that doesn’t work look at this website: http://support.microsoft.com/kb/909444

      If that fails; you might consider reinstalling XP

    • #3046734

      Reply To: Problems logging onto Windows xp

      by hollygearhart ·

      In reply to Problems logging onto Windows xp

      Try totally disabling the sleep function or at least extend it to 638+mins .

      I cured XPpro recently of the same thing. Must be one of the many bugs.

    • #2454933

      Could be a virus..

      by jtpaderes ·

      In reply to Problems logging onto Windows xp

      Hi, got also the same problem. It could be a virus. Try this one. Boot using your Win XP cd but do not go to a fresh install, go to the “REPAIR” portion, then do not format, go to I guess its “LEAVE CURRENT FILES INTACT” (if I have the right words) its the last line in the formatting portion, so that all your valuable data still be intact. and go on with the installation.

      Hope this help.

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