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Problems with Cisco AS5200 RAS

By nosduh_sacul ·
This is a little difficult to explain so hang with me. Also this may be in the wrong forum, if so i apologize.
We have a Cisco AS5200 that handles our dial up service in another town. Lately we have been having problems with clients being able to login.
I have watched the RAS while dialing up and it will use a different username than what I am using. When it begins to verify the username and password it will either correct itself and change the user name or kick me off with an error of 678.
Any ideas?

Thanks,
Lucas

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