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Problems with compatibility of Windows 7 and Rhapsody

By cakimmer ·
I just got a new Dell Computer with Windows 7. I have an older mp3 player (iRiver Clix2) and it will not show up on the source device list. I've formatted, reset, tried all 3 USB ports, rebooted, redownloaded Rhapsody, and the player itself says, "USB connected". I've seen some glimpses of comments saying that Windows 7 is not compatible (not sure that's the right word -- just know it's not working). HELP?!

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Did that mp3 player ever

by IC-IT In reply to Problems with compatibili ...

work with Rhapsody? The Real site only lists an IRiver Clix Rhapsody as the only IRiver comp. player.
They claim supported devices work with Win 7 32 and 64bit.

http://reclisten.custhelp.com/app/answers/detail/a_id/6088/tabName/tab3/support_type/null

Supported devices - (use the drop down to select Iriver, then find).

http://www.real.com/rhapsody/devices

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Well if you still have your Old Computer

by OH Smeg In reply to Problems with compatibili ...

You can test the Hardware and Software with the Windows 7 Upgrade Adviser it's free to download from here

http://www.microsoft.com/downloads/details.aspx?displaylang=en&familyid=1b544e90-7659-4bd9-9e51-2497c146af15

This will tell you if your Hardware is supported so Plug in the MP3 Player and test the system with the Windows Upgrade Adviser. This will give you a complete list of what Hardware & Software is not compatible.

Personally I think you'll find that this device Is Not compatible with Windows 7 and you'll have to buy a different player.

Though you can plug it in and then open the Drive Manager in 7 and see what is shown. It could be something as simple as a conflict with Drive Letters.

Col

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