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Problems with dial-up modem on xp

By james.britten ·
I'm using a Hayes V90 faxmodem to dial up at 56K on Windows XP Home.
However XP finds Lucent Win Modem instead by plug and play?
Using the Lucent the modem sounds like it's dialing but reports a no dial tone on AOL and a no answer at receiving computer on Tiscali.
I've tried adding the drivers for the Hayes modem and uninstalling the Lucent but this doesn't seem to work at all.
The modem is enabled and appears working with no conflicts. Have everything set up as needed in the settings options.
The Lucent modem occupies COM3 an option I don't get with the Hayes modem.
To cap it all off, the partition on Win2000 is identical and worked with Hayes defaulting to COM3. Although this too no longer works, probably as a result of my messing.
Any ideas greatly accepted.

Jay

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Problems with dial-up modem on xp

by HereInOz In reply to Problems with dial-up mod ...

Checke out
http://www.modemsite.com
for lots of good information on the sort of difficulties you are having. This guy does charge a small subscription fee for a 30 day access, but in my experience it is usually worth it.

Sounds a bit like a driver problem but you have probably been down that road ad-nauseam.

See what modemsite.com can do for you.

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Problems with dial-up modem on xp

by james.britten In reply to Problems with dial-up mod ...

Thanks again for your recommendation the site's very good and I will use it again. However, this time I needed a new modem due to XP recognising the Lucent chip in the V90 and nothing else.
Thanks,
Jay

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Problems with dial-up modem on xp

by TheChas In reply to Problems with dial-up mod ...

According to the Microsoft Hardware Compatibility list, ONLY the ZOOM Hayes V92 external modem is supported on XP.

http://www.microsoft.com/whdc/hcl/search.mspx

Zoom bought out Hayes a few years ago, and they are not developing updated driversfor the older modems.

There are a number of Hayes modems listed that are supported in Windows 2000.

Modems, scanners and printers are part of the 'hidden' costs of a XP upgrade. Many of these devices that are over 2 years old have NO driver support in XP.

Chas

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Problems with dial-up modem on xp

by TheChas In reply to Problems with dial-up mod ...

XP may be recognizing the modem as a Lucent from the chip-set on the modem.

If the modem does indeed have a Lucent chip-set, you might want to try the latest driver from Agere. (the new name for Lucent)

http://www.agere.com/support/client/modem_drivers.html

Remove the space between drivers. and html

Chas

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Problems with dial-up modem on xp

by james.britten In reply to Problems with dial-up mod ...

Thanks for your help, the original modem was being recognised by its chip. When all drivers failed for "supposed" Hayes V90 (XP) and all relevant Lucent chips I put a new V92 version in which has worked.
Cheers,
J.

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Problems with dial-up modem on xp

by james.britten In reply to Problems with dial-up mod ...

Point value changed by question poster.

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Problems with dial-up modem on xp

by james.britten In reply to Problems with dial-up mod ...

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