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Problems with DVD/CD drives

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by wshephard

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When I insert a dvd or cd in my drive, the system crashes and starts a memory dump. Any ideas?

3 replies

by older mycroft

It would help if we knew what this BSOD says.

What appears on the Blue Screen of Death, above where it tells you it is performing a memory dump?

by 1bn0

DVD/CD-ROM drives fail in all sorts of weird and wonderful ways.

Replaceing the drive is the easiest test you can do. If the drive is causing the problem, it will go away, If the problem persists, then you know you have other issues.

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