I recently received a cable modem. USB Cable Modem 351000. When the installers came to install it they told me my computer wouldn’t work with it. I have a older Gateway 700c desktop with Windows ME. The techs told me I would have to purchase a network card and I did. In order to get online while waiting to install the network card I had to do a system restore and reinstall my old dial up modem back on. My new modem isn’t showing up as installed now and my computer will not recognize it or my network card. The installers left no installation disk. The only thing they did leave was a users manual disk . My friend has the same computer and had no trouble installing the same modem. I know they are the same modems because we received them from work. The first error message I got after trying to reinstall my modem was NC100.inf was missing. I downloaded that driver on the website from the manufacturer of the network card. I have also tried using the ethernet cable instead of the usb. I can see that it has been installed but had trouble with the driver for it also and got that fixed. Would anyone know what is happening here? Any information is greatly appreciated. This has been so frustrating for me. Thank you so much in advance for helping me out or for suggestions.
