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Problems with Start Menu

By silverwolfbecca ·
I have Windows XP, and under my user log I have been unable to access the Programs menu from my Start Menu, as neither hovering the mouse over the icon nor clicking it will open it. Instead, I have to manually acess the program files folder, which is a tedious task sometimes. Noone else using my computer has this problem. I was wondering if there is a setting I have to change or something else I have to do in order to be able to once again access my programs menu.
Thank you for your help.

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by silverwolfbecca In reply to Problems with Start Menu

http://img293.echo.cx/img293/2101/help9ym.jpg

This message appeared while I was attempting to install a new program.

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by silverwolfbecca In reply to Problems with Start Menu

Point value changed by question poster.

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by Black Panther In reply to Problems with Start Menu

Have a look at this link:-

http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B315352

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by Senior Program Analyst In reply to Problems with Start Menu

(assuming you use PC based profiles);You or a PC administrator could look at the folder on your Harddrive called "Documents and Settings" change your obtions to view hidden and system files and locate the 3 directories "Default";"All users"; and Your Login ID's. Each of these should have a folder in them called "StartMenu" and under that should be "Programs". Make sure the All Users has the folders and and common files listed under programs. I would also check your access rights to these three folders you should have read access minimally if you dont you wont see anything in them but other could. To check Accessibility right click the folder and choose properties and look at the security tab. If you have trouble getting this far then have one of the others logon or your PC Administrator so they can check them for you.

Another possibility to fix this would be to delete your folder completely, and have the system recreate it from the default the next time you login. (to delete you have to be logged out and someone else logged in).

You could also try entering as another user have them copy thier program directory to a general folder someplace then when you login paste it into the Start menu folder under your ID folder.

Hope one of these helps.

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