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Problems with USB drives

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Recently, whenever I try to plug in any type of USB Mass Storage Device into my XP Home computer windows gives me a balloon saying that the device has malfunctioned. Clicking on the balloon yields a list of all used and unused USB ports with the device listed as Unrecognized. All other USB devices work fine, the WiFi card, a joystick, they all work. I've tried every port all with the same results. I have tried reinstalling XP to no avail, so it probably isn't a driver problem. I also don't think it is a hardware problem, not only because the other USB devices work, but because I have booted Linux off of a Live CD and it was able to mount the drives. I'm now at a loss as to what it might be. Any ideas?

12 replies

by bsmith523

It could still be a driver problem. If you reinstalled windows over the old windows directory it does not erase all the files that were there. I don't believe the driver for USB mass storage devices is installed by default so the old driver is still probably there and windows is trying to access it when you connect the device. Try reinstalling the USB mass storage driver and see what happens.

by lantoc

I actualy tried that before reinstalling Windows, it didnt work. Also, when I did reinstall it was a clean install after a hard format.

by dj_vella

recently (last week?), i began receiving that same annoying yellow pop up. i use SonicStage to transfer music to a Sony Mini-disc player. if i plug just the USB cable into my machine, i start getting the pop up warning you mention. i plug it to the MD player and it doesn't "see" it. sometimes it will connect, but the device only responds for a short time.

in the past, a windows update has caused this problem, and sony issued a patch to fix it. i haven't seen anything released this time around. not surprising though since sony has been phasing their mini-disc out.

anyway, if you find a cure for this, i'm all ears.

john

by lantoc

... No one any ware seems to have a solution. Most people rule out driver problems, device problems, and hardware problems and then are stuck. What else could be wrong?

by dj_vella

i get the annoying pop up any time i connect the cable. My minidisc player does not have to be connected to the cable.

mystery.

john

by intrepi

Go to settings/control panel/system/hardware/device manager and take a look to see if you have any hardware issues.
You may need a mass storage controller from Via or Nvidia or other provider. The last thing I'd do is download, buy and install Registry Mechanic as this software will show you all the errors in your registry and I'm dead sure you will have more than a few. This program is specifically designed for Windows as I'm also certain you would not have the same problem if you try another OS, like linux.
I'm certain this is a Windows problem related to the registry which may have so many errors that it's become corrupted. I strongly advise you to buy this software as it's not expensive and it WILL make your PC run a lot faster. Check it out online and try before you buy but I do highly recommend it.

by bob.west

Get a powered USB hub and attach the device to it.

by technojunkie

I am having a similiar problem on two identical computer.

I have 7 devices plugged into the usb ports. and when I plug a 8th one in it come up with a device unknown, if I unplug one of the other devices. the new device will become reconized.

the system needs all the 7 device to be plugged in at one time.

1) camera,
2) signature pad,
3) printer,
4) externally powered hub,
5) security key 1
6) security key 2
7) security key 3

the systems actually have 7 usb ports on it 2 in the front and 5 in the back.

but if I try to plug anything else in to the system, I get the error.

the machine's appear to be identical and they are doing the same thing. so I hesitate to condem a reg problem. they are owned by the same company but is two seperate location managed by two seperate it departments.

by ananeo

After researching the OS, device and drivers I found the problem to be the device is requiring more power than the usb port can provide, I actually had to purchase a y-cable that goes from both ports on my pc to the device in order to stop the errors. You can go into device manager and delete the usb drivers and when it reinstalls, you can tell it to not give you the error message.

by oh smeg

A USB Port is supposed to provide 500 Milli amps of Current at 5 V DC. With 7 USB Ports in use that is 3.5 Amps.

So look at the ability of the M'Board to actually produce that much power and the PS in the computer to deliver it.

I would be betting that the computer can not deliver that type of power so you need to use some High Quality Powered USB Hubs to overcome the shortcomings of the design.

Col

by Former member

Warning!!!.
Changing the registry configuration could make your computer un-usable or un-stable.
.........................................

Solution to USB or FireWire drive not showing.
However, the disconnect conflicted storage device to free up the drive letter fix may not be practicable or usable by some, such as computers which are on a network or system running data transfer activity to all its drive assignments continuously flow without stopping, and thus disconnect or reassigning any mapped drives, networked drives, removable drives or other storage drives is not an option.
In this situation, there is another workaround hack to fix the no USB or FireWire drive issue. The workaround fix relies on the registry tweak below to change the drive letter that has been previously assigned to the mounted USB or FireWire portable mobile flash or hard disk drive. Or if users wish, can opt to delete any reference to the detected drives by the device so that when the storage device is plugged in again, the whole drive letter assignment will be start from fresh, and clean.
1.Login to Windows as an Administrator.
2.Open Registry Editor by typing regedit (or regedt32.exe in older Windows prior to XP) in Run command of Start Menu and then press Enter.
3.Navigate to the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices
4.Optional step which not required in Windows XP or later, right click on MountedDevices, then select Permissions. You can also click Permissions from the Security menu.
5.Optional step which not required in Windows XP or later, check the option to make sure that Administrators have full control to the registry key. Change and revert back this setting when you are finished with the reset of the steps.

6.If you run above 2 steps in OS earlier than Windows XP, quit regedt32.exe and run regedit.exe.
7.Also in the HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices registry branch selected, in the right pane, find and locate a registry value which represents the troubled USB or FireWire drive. The registry key should have the name that resembles the format of \DosDevice\X: where X can be any alphabet letter which corresponding to your physical system drive letter.

Here?s a guidelines that you can follow to quickly determine which registry key is linked to your conflicted drive letter:
Exclude \DosDevice\A: and \DosDevice\B: which normally reserved for floppy disk drives.
Exclude \DosDevice\C: which normally is the system root drive.
If you have more than one fixed hard disk drives, then any drive letters that are using by them is not possible linked again, UNLESS the additional hard disk drive is added AFTER you first use the USB or FireWire device that now unable to show.
Same case with CD-ROM or DVD-ROM optical drive as above reasoning.
If you have inserted and mounted a lot of thumbdrives, USB flask drive, or external hard disks before, you will likely still see a lot of remaining registry values that you won?t know which is which. In this case, double click on each remaining registry key values to view its binary data. Inside the binary data, there will be trace of the name of the device that this registry key represents.

Please post back if you have any more problems or questions.
If this information is useful, please mark as helpful. Thanks.

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