Our office is running a Proliant ML350 G3 Server with dual Xeon 2.2GHz processors with 2GB memory and Windows 2000 Server OS. Approximately 3 months or so after we had this server up and running it began rebooting for no apparent reason. We are an accounting firm and it seemed to do it all the time during busy season. After tax season ended, it continued to reboot but less often. However, around 7 months later it started rebooting more and more. Now it is rebooting sometimes on a daily basis and then it will stop for a few days or a week and then reboot again. It never does it at the same time…sometimes during the weekdays…sometimes on week nights and sometimes on the weekend. It does it when there are employees trying to work and it does it when there is nobody on the network or here. The server is updated with all updates. No help with any logs or event viewer.
We have had a local company (that we purchased the system from) look at it numerous times and they feel it is software related. Therefore, it has been reformatted and we installed only the programs that HAD to be installed on the Server…one at a time…and it still does it. And, by-the-way, the partners decided when it first started doing this that it may be a hardware issue and so another server (exact same kind) was purchased as a backup…we could then just pull the drives if something happened and install in backup server and be up and running. Well it reboots randomly too!
Any suggestions would be helpful!!!
Thanks,
Dana
