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Providing Laptop Repair Services

By gmichaels ·
I have recently started an on-site PC repair/maintenance business. I am finding that a lot of calls I get are laptop related. If the laptop in question is still under warranty, I usually suggest using an authorized service center so that the warranty does not end up being void. Other times I have turned down the work because I am not comfortable opening up laptops. However, in the long run I see this as a lucrative service area and would like to position myself to do this kind of repair. I alsothought I might work a marketing angle with the local hotel chains to provide on call services to their patrons. So, my question is what kinds of parts should I stock for these roqad warriors or is that too difficult given the proprietary nature of laptop designs? Also, how does one get the required laptop experience to be comfortable servicing them? I am working one angle with a local recycler to provide me laptops that are brought in for recycling so I can get some practice ripping them apartand putting them back together. Any other suggestions would be appreciated.

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Providing Laptop Repair Services

by Oz_Media In reply to Providing Laptop Repair S ...

I have a Thinkpad that I needed to replace the CMOS battery in. IBM gave me a link to their technical documentation (for my model only).
It was a FULL field service guide that their techs use verbatim to replace parts.
If IBM has this info, I'm sure other manufacturers do too.

As for parts, I wouldn't recommend stocking parts unless you target a spacific make or model. As you said the proprietory issues are immense in the notebook industry. i would just find a reliable source to get parts within a few days. Notebooks are rarely fixed in less than four or five days at best.

You're 100% right though, this is an excellent niche to target especially with the wireless world becoming so popular and notebooks are in almost every office these days.

Good angle, a little manufacturer research will see you on trck and ready to go in no time.

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Providing Laptop Repair Services

by gmichaels In reply to Providing Laptop Repair S ...

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Providing Laptop Repair Services

by gmichaels In reply to Providing Laptop Repair S ...

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