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  • #4168111

    PS4 controller not detected in games: troubleshooting tips


    by khawajarumman672 ·


    What could be the possible reasons for a PS4 controller to show a blue light indicating it’s connected and functioning properly on the device manager, but not being detected when attempting to use it in a game? And what are some potential solutions to this issue? 2

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    • #4168114
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      Re: PS4 controller

      by kees_b ·

      In reply to PS4 controller not detected in games: troubleshooting tips

      1. Check the manual for what the blue light means exactly.
      2. Device manager doesn’t say it’s functioning properly. It only says there are no issues with the driver.

      Try this PS4 controller on another Windows device and another PS4 controller on this device to see if it’s a Windows issue or a controller issue.

    • #4175886

      Reply To: PS4 controller not detected in games: troubleshooting tips

      by shahbazliaquat ·

      In reply to PS4 controller not detected in games: troubleshooting tips

      If your PS4 controller shows a blue light (indicating it’s connected and functioning properly in the device manager) but is not being detected in games, there could be several reasons for this issue. Here are some possible causes and solutions:

      USB Cable or Port Issues:
      Cause: A faulty USB cable or USB port may not provide a stable connection.
      Solution: Try a different USB cable or USB port to ensure a stable connection.

      Bluetooth Connectivity Problems:
      Cause: If you’re using Bluetooth, interference or a weak Bluetooth signal can cause the controller to disconnect from the game.
      Ensure there are no other electronic devices nearby that could interfere with the Bluetooth signal.
      Make sure you are within the recommended range for the Bluetooth signal (typically around 30 feet).
      Re-pair the controller by going to Settings > Devices > Bluetooth Devices and selecting your controller, then choose “Forget Device” and reconnect it.

      Controller Firmware Issue:
      Cause: An outdated or corrupted controller firmware can lead to connectivity problems.
      Solution: Connect the controller via USB cable and update the firmware by going to Settings > Devices > Controllers > Update the Controller.

      Game Compatibility:
      Cause: Some older games may not fully support newer controllers.
      Solution: Check for game updates or patches that may address controller compatibility issues. You can also try using a different controller if available.

      Controller Configuration Settings:
      Cause: In some games, the controller settings may not be configured correctly.
      Go to the game’s settings or options menu and ensure that the controller settings are configured properly.
      Some games allow you to select the preferred input device; make sure the controller is selected.

      Controller Profile Selection:
      Cause: Some games require you to select a specific user profile for the controller to work.
      Solution: In the game, check if there is an option to select the user profile associated with the controller.

      Console or Game Software Issue:
      Cause: In rare cases, a software glitch on the PS4 or within the game itself can cause controller detection problems.
      Restart your PS4 to clear any temporary software glitches.
      Ensure your PS4 system software and the game software are up to date.

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