Good Day to everyone. I have another problem. Everytime I shutdown my pc, a “Psiservice_2.exe error appears.” I tried using antivirus but none could be detected. I used HiJack and this is the log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:50:57 AM, on 3/26/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\FolderSize\FolderSizeSvc.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\WINDOWS\vsnpstd3.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\Mixer.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\USB Disk Security\USBGuard.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackCheck\HCheck.exe
R1 – HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 – HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R0 – HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ask.com/?o=13166&l=dis
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 – HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 – HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 – URLSearchHook: Yahoo! Toolbar – {EF99BD32-C1FB-11D2-892F-0090271D4F88} – C:\PROGRA~1\Yahoo!\Companion\Installs\cpn3\yt.dll
R3 – URLSearchHook: (no name) – {0A94B116-4504-4e26-AB05-E61E474AA38B} – (no file)
O2 – BHO: &Yahoo! Toolbar Helper – {02478D38-C3F9-4efb-9B51-7695ECA05670} – C:\PROGRA~1\Yahoo!\Companion\Installs\cpn3\yt.dll
O2 – BHO: Adobe PDF Reader Link Helper – {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} – C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 – BHO: AskBar BHO – {201f27d4-3704-41d6-89c1-aa35e39143ed} – C:\Program Files\AskBarDis\bar\bin\askBar.dll
O2 – BHO: flashget urlcatch – {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} – C:\Program Files\FlashGet\jccatch.dll
O2 – BHO: WormRadar.com IESiteBlocker.NavFilter – {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} – C:\Program Files\AVG\AVG8\avgssie.dll
O2 – BHO: BizFormBarBHO Class – {43A7096B-0623-4BC1-98AD-2BF037902E07} – C:\Program Files\BizForm Bar\Toolbar\vsns.dll
O2 – BHO: Megaupload Toolbar – {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} – C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
O2 – BHO: Yahoo! IE Services Button – {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} – C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 – BHO: (no name) – {724d43a9-0d85-11d4-9908-00400523e39a} – C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 – BHO: Windows Live Toolbar Helper – {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} – C:\Program Files\Windows Live Toolbar\msntb.dll
O2 – BHO: Java(tm) Plug-In 2 SSV Helper – {DBC80044-A445-435b-BC74-9C25C1C588A9} – C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 – BHO: JQSIEStartDetectorImpl – {E7E6F031-17CE-4C07-BC86-EABFE594F69C} – C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 – BHO: FlashGet GetFlash Class – {F156768E-81EF-470C-9057-481BA8380DBA} – C:\Program Files\FlashGet\getflash.dll
O2 – BHO: SingleInstance Class – {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} – C:\PROGRA~1\Yahoo!\Companion\Installs\cpn3\YTSingleInstance.dll
O3 – Toolbar: EPSON Web-To-Page – {EE5D279F-081B-4404-994D-C6B60AAEBA6D} – C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 – Toolbar: Yahoo! Toolbar – {EF99BD32-C1FB-11D2-892F-0090271D4F88} – C:\PROGRA~1\Yahoo!\Companion\Installs\cpn3\yt.dll
O3 – Toolbar: Windows Live Toolbar – {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} – C:\Program Files\Windows Live Toolbar\msntb.dll
O3 – Toolbar: &RoboForm – {724d43a0-0d85-11d4-9908-00400523e39a} – C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 – Toolbar: Megaupload Toolbar – {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} – C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
O3 – Toolbar: BizForm Bar – {C46CED39-05C9-40C3-88D1-E07AB8128E02} – C:\Program Files\BizForm Bar\Toolbar\BizFormBar.dll
O3 – Toolbar: Ask Toolbar – {3041d03e-fd4b-44e0-b742-2d9b88305f98} – C:\Program Files\AskBarDis\bar\bin\askBar.dll
O4 – HKLM\..\Run: [Gainward] C:\Program Files\VDOTool\TBPanel.exe /A
O4 – HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 – HKLM\..\Run: [SoundMAX] “C:\Program Files\Analog Devices\SoundMAX\Smax4.exe” /tray
O4 – HKLM\..\Run: [EPSON Stylus C79 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIBGP.EXE /FU “C:\WINDOWS\TEMP\E_S83.tmp” /EF “HKLM”
O4 – HKLM\..\Run: [snpstd3] C:\WINDOWS\vsnpstd3.exe
O4 – HKLM\..\Run: [Windows Defender] “C:\Program Files\Windows Defender\MSASCui.exe” -hide
O4 – HKLM\..\Run: [Adobe Reader Speed Launcher] “C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe”
O4 – HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 – HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 – HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 – HKLM\..\Run: [ISUSPM] “C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe” -scheduler
O4 – HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
O4 – HKLM\..\Run: [USB Antivirus] C:\Program Files\USB Disk Security\USBGuard.exe
O4 – HKLM\..\Run: [SunJavaUpdateSched] “C:\Program Files\Java\jre6\bin\jusched.exe”
O4 – HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 – HKLM\..\Run: [iTunesHelper] “C:\Program Files\iTunes\iTunesHelper.exe”
O4 – HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 – HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User ‘SYSTEM’)
O4 – HKUS\S-1-5-18\..\Run: [RoboForm] “C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe” (User ‘SYSTEM’)
O4 – HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User ‘Default user’)
O4 – S-1-5-18 Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe (User ‘SYSTEM’)
O4 – .DEFAULT Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe (User ‘Default user’)
O4 – Startup: PowerReg Scheduler.exe
O4 – Global Startup: Bluetooth.lnk = ?
O8 – Extra context menu item: &AOL Toolbar search – res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 – Extra context menu item: &Download All with FlashGet – C:\Program Files\FlashGet\jc_all.htm
O8 – Extra context menu item: &Download with FlashGet – C:\Program Files\FlashGet\jc_link.htm
O8 – Extra context menu item: &Windows Live Search – res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 – Extra context menu item: &Yahoo! Search – file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 – Extra context menu item: Add to Windows &Live Favorites – http://favorites.live.com/quickadd.aspx
O8 – Extra context menu item: Customize Menu – file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 – Extra context menu item: E&xport to Microsoft Excel – res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 – Extra context menu item: Fill Forms – file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 – Extra context menu item: RoboForm Toolbar – file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 – Extra context menu item: Save Forms – file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 – Extra context menu item: Send to &Bluetooth Device… – C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 – Extra context menu item: Yahoo! &Dictionary – file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 – Extra context menu item: Yahoo! &Maps – file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 – Extra context menu item: Yahoo! &SMS – file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 – Extra button: Fill Forms – {320AF880-6646-11D3-ABEE-C5DBF3571F46} – file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 – Extra ‘Tools’ menuitem: Fill Forms – {320AF880-6646-11D3-ABEE-C5DBF3571F46} – file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 – Extra button: Save – {320AF880-6646-11D3-ABEE-C5DBF3571F49} – file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 – Extra ‘Tools’ menuitem: Save Forms – {320AF880-6646-11D3-ABEE-C5DBF3571F49} – file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 – Extra button: Yahoo! Services – {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} – C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 – Extra button: RoboForm – {724d43aa-0d85-11d4-9908-00400523e39a} – file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 – Extra ‘Tools’ menuitem: RoboForm Toolbar – {724d43aa-0d85-11d4-9908-00400523e39a} – file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 – Extra button: Research – {92780B25-18CC-41C8-B9BE-3C9C571A8263} – C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 – Extra button: FlashGet – {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} – C:\Program Files\FlashGet\FlashGet.exe
O9 – Extra ‘Tools’ menuitem: FlashGet – {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} – C:\Program Files\FlashGet\FlashGet.exe
O9 – Extra button: (no name) – {e2e2dd38-d088-4134-82b7-f2ba38496583} – C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 – Extra ‘Tools’ menuitem: @xpsp3res.dll,-20001 – {e2e2dd38-d088-4134-82b7-f2ba38496583} – C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 – Extra button: Yahoo! Messenger – {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} – C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe (file missing)
O9 – Extra ‘Tools’ menuitem: Yahoo! Messenger – {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} – C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe (file missing)
O9 – Extra button: Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:\Program Files\Messenger\msmsgs.exe
O9 – Extra ‘Tools’ menuitem: Windows Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:\Program Files\Messenger\msmsgs.exe
O10 – Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 – DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) – C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 – DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) – http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1236220352968
O16 – DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) – http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1236220317171
O16 – DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) – http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 – Protocol: linkscanner – {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} – C:\Program Files\AVG\AVG8\avgpp.dll
O20 – Winlogon Notify: !SASWinLogon – C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 – Winlogon Notify: avgrsstarter – C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 – Service: Adobe LM Service – Adobe Systems – C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 – Service: Apple Mobile Device – Apple Inc. – C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 – Service: Ati HotKey Poller – ATI Technologies Inc. – C:\WINDOWS\system32\Ati2evxx.exe
O23 – Service: AVG8 E-mail Scanner (avg8emc) – AVG Technologies CZ, s.r.o. – C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 – Service: AVG8 WatchDog (avg8wd) – AVG Technologies CZ, s.r.o. – C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 – Service: Bonjour Service – Apple Inc. – C:\Program Files\Bonjour\mDNSResponder.exe
O23 – Service: Bluetooth Service (btwdins) – Broadcom Corporation. – C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 – Service: Capture Device Service – InterVideo Inc. – C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
O23 – Service: Symantec Event Manager (ccEvtMgr) – Symantec Corporation – C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 – Service: Symantec Settings Manager (ccSetMgr) – Symantec Corporation – C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 – Service: Diskeeper – Diskeeper Corporation – C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 – Service: FLEXnet Licensing Service – Macrovision Europe Ltd. – C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 – Service: Folder Size (FolderSize) – Brio – C:\Program Files\FolderSize\FolderSizeSvc.exe
O23 – Service: InstallDriver Table Manager (IDriverT) – Macrovision Corporation – C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 – Service: iPod Service – Apple Inc. – C:\Program Files\iPod\bin\iPodService.exe
O23 – Service: IviRegMgr – InterVideo – C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 – Service: Java Quick Starter (JavaQuickStarterService) – Sun Microsystems, Inc. – C:\Program Files\Java\jre6\bin\jqs.exe
O23 – Service: LiveUpdate – Symantec Corporation – C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 – Service: Nero BackItUp Scheduler 3 – Nero AG – C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 – Service: NMIndexingService – Nero AG – C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 – Service: Protexis Licensing V2 (PSI_SVC_2) – Protexis Inc. – c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
O23 – Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) – Analog Devices, Inc. – C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 – Service: StarWind AE Service (StarWindServiceAE) – Rocket Division Software – C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
O23 – Service: TuneUp Drive Defrag Service (TuneUp.Defrag) – TuneUp Software GmbH – C:\WINDOWS\System32\TuneUpDefragService.exe
O23 – Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) – Unknown owner – C:\Program Files\TuneUp Utilities 2004\WinStylerThemeSvc.exe (file missing)
O23 – Service: VideoAcceleratorEngine – Speedbit Ltd. – C:\PROGRA~1\SPEEDB~1\VideoAcceleratorEngine.exe
—
End of file – 16520 bytes
PLease help…Thank you!
