Hello everyone. I am trying to troubleshoot my grandparents computer. It is a Compaq Presario SR2011WM desktop computer which has just recently stopped booting up.
I bought them this computer maybe two years ago and they only use it for email and occasionally paying bills. The computer was running slow last fall and I couldn’t figure out why so I went with the classic memory upgrade (max 2 gig ram). For a few months this sped everything up and life was good.
Now, after they came back from a month in Florida, it will not even start. I press the button on the front of the case and the fan starts and then everything shuts down and it won’t start from pressing the button again until it is unplugged or given a lot of time to sit.
I tried resituating the memory and switching slots to see if anything had come loose but this did nothing. I read some posts on here about similar problems and I am going to try some of the suggestions but at the same time if anyone has suspicions about what might be causing this I’d greatly appreciate your input. They live out of town and I will be visiting them next weekend and I am hoping to have a list of things to try so I can hopefully get it running as I only visit once a month or so.
Thanks,
Tyler
