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Put your heads together

By mmbc_voltron ·
I have an Apple laserWriter 16/600 PS printer connected to the network as a shared printer off the server. Any users that I create have to be an administrator to be able to print the printer. I can not print if I take the user out of the Network admin group.
I have looked in the security settings on the printer tabs and added the correct groups and gave full permission to everything and everyone but still a user can't print unless they are part of the Administrators.
What can I do to troubleshoot this more. I have one user that can print to it and they are not an administrator.
I set up a new user and added them to the same group as the person that could print and still they cannot.

Any thoughts would be great.

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by lyon_bleu In reply to Put your heads together

A few questions:

1) What OS and version is the server?
2) From which account is the printer being shared?
3) Is there an error message when attempting to print?
4) How does the successful user connect to the printer--through Chooser, Desktop Printer, etc.? What ppd is s/he using?

These are the first things that come to mind.

HTH,

paul

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by mmbc_voltron In reply to

Poster rated this answer.

This is all W2k server and pro.
the printer is being shared on the server logged in as admin.
but that might be something to think about. Maybe have it on someone elses and share it from there.
No error. If you have the box up where you can see the spool process the jobs goes really fast. But if they are admin then you can see the spool for a while and then you know it printed.

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by lyon_bleu In reply to Put your heads together

"
This is all W2k server and pro.
"

In other words, this has nothing to do with Mac OS?

Regardless, each of the clients need the correct ppd.

HTH,

paul

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by lyon_bleu In reply to

Sorry, I was a bit pressed for time yesterday and should elaborate on that.

Each client needs access to the correct Postscript Printer Description file. If they were indeed Macintoshes, that would be built into a standard Mac OS installation, and that would be that. If group policies prevent this, it might be a lot easier to just distribute the drivers and ppds to the various clients rather than overhauling the network for the sake of a printer.

paul

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by mmbc_voltron In reply to

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by mmbc_voltron In reply to Put your heads together

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