Question regarding dial-up and network drive accessLocked
I have a user that works externally at home from time to time. She lives way out in the boonies and connects via dial-up. She logs into our network through Cisco VPN. After logging in to the VPN, she can access her email, one of the network drives and our intranet sites with no problem. The problem is that she cannot access the other network drive we use. It comes back with an error message saying the local device is not in use.
I’ve tried disconnecting the drive and re-mapping it. After disconnecting the drive and attempting to remap it I get a “network path cannot be found” message. The only way I can re-map the drive is to disconnect from dialup and plug in directly to our network. I’ve also tried disabling McAffee Viruscan but to no avail.
Does anyone know how to solve this problem? I’d appreciate any help you can give me, it’s getting extremely frustrating.