Random Blue Screen

By luketigers ·
Hi, ok I had logged on to my computer in the morning and turned on AVG because a program I use/d was having connectivity programs (the program Curse Client, pointed at AVG - apparently a known problem for them).

So I re-open Curse after having AVG on to let AVG give me the window asking to allow permission, I click yes. I go onto Firefox and I was looking for some type of steak to cook on google...........BLUE SCREEN!

I was very surprised, have not had one since using WINDOWS 7 (4 months), I restart my computer and this time I just close down Curse completely. I turn on AVG to run a scan and return to Firefox to look for dinner. I also turn on Windows Defender to take an extra look at the BSOD problem. AVG then asks me to allow a Windows program (Defender?) to run, this time I allow for SAFE. I return to Firefox and ...FROZEN!

From there I ran to safe mode on restart and uninstalled Curse (usually fine - different icon?) and anything else suspicious (nothing really suspicious there).

So I came back to normal windows and apparently all is well. I got a message on startup asking if I wanted to reinstall Curse (noty) and everything runs ok, BUT I am on alert and do not want to use PW or programs unitl I can figure out the problem.

Any help wpuld be appreciated as I need to know if this is a hard/software problem, virus or an attempted hack of some sort.

x64-based PC
Processor Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, 2400 Mhz, 4 Core(s)

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All Answers

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Well easy answer is it's a Software Problem not Hardware

by OH Smeg Moderator In reply to Random Blue Screen

Just because you stop or even remove an app doesn't mean that you remove all of it's parts just the bits that are obvious.

It's also possible that there are other bits of Cruse that are required to run other applications as in Shared components that you have not removed.

However using more than 1 AV Product can cause this to happen and even if one isn't running it can still cause systems to hang.

So I would remove either AVG or Defender and just go with the one app. This however being Windows may require a reload to completely get rid of the problem.


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by luketigers In reply to Well easy answer is it's ...

As a rule I only use AVG and will continue to w/o Defender (which I only used at Windows recommendation *rolls eyes). So that is now fine.

An update to this problem may be graphics card as well. Not sure how it applies to the freeze and random BSOD (as in why it's only happeneed once) but it did fail a little after this problem and then fix itself.

I also find that say in a game I sometimes get the Windows error message when press a key on my keyboard - only fixed after tabbing to another program and going back.

As an update I also re-cleaned the dust from my computer and checked the fans so they are all good now again. BSOD still bothers me.

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Video driver

by wizard57m_cnet Moderator In reply to AVG

May need to see if there is an update for that one...even with the latest for my nVidea card some games my boys play will cause problems (The Sims 2, Spore to name a couple).

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by luketigers In reply to Video driver

I updated my driver and all was well but it seems the recent mini-crash and recover I had was because of a failed then repaired video driver. Looks like I need a new one ):

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