Not so much a problem to be solved as to why it happend and/or what caused it!
Basically the machine, Dell desktop approx 2 yrs old, was workinbg fine. User removed a program in windows. Closed down went back the next day and it wouldnt boot up saying it couldnt find NTOSKRNL.EXE.
Called me I went round to apply the fix…
Long story short
Now have the HD in my Machine and it appears to have been fully formatted.
It is possible the user did this but unlikely as their knowledge seems quite limited!
Is there any way a format could have happened accidentally or some outside influence caused it?
Thanks in advance
Dell somethinbg or other!
Win xp Home ed
Western digital HD