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Random Shutdowns…with picture

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This computer randomly shuts down. Sometimes, it comes with a blue screen, and other times, it just reboots. It’s not listing a file as probable cause, so I’m looking for some help. It’s Windows XP SP3

I’ve uploaded a picture.

http://www.4shared.com/photo/G0jBoCN9/picture_of_dave_computer.html

Topic

Clarifications

In reply to Random Shutdowns…with picture

Clarifications

Bad Driver?

In reply to Random Shutdowns…with picture

Sounds like a corrupted driver or a mismatched driver. Have you installed any new hardware?

Not likely

In reply to Bad Driver?

We have several of these Dell Optiplex 745 computers with the same image on all of them. I re-imaged the drive, but same issue.

OK that Blue Screen

In reply to Random Shutdowns…with picture

Is about a Driver Issue but if this is a system that has been working for a while now I’ve seen messages like this which have been relating to Heat Issues.

Does the system shut down and restart or just turn off?

If it restarts open the case and clean out all of the dust bunnies. {Pay p[articular attention to the CPU Heat Sink which needs to be cleaned.

If this is a NB you can use Canned Air to blow out the Airways and I would suggest a Cool Pad under it at all times like the one here from Antec

http://www.antec.com/Believe_it/product.php?id=NzI=

There are other Cool Pads available and you can probably get cheaper ones on E Bay or the like. 😉

Col

Possibly

In reply to OK that Blue Screen

I’ll run some tests for heat. It’s been working fine for a year. We have many of these same models (Dell Optiplex 745). We use images, so driver issue in not likely. Thanks

Will it boot from a live CD?

In reply to Possibly

I suggest trying one. The UBCD, if it boots, will allow you to run some hardware tests.

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