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rapid response to a spam report....

By Jaqui ·
Took less than an hour for Bravenet to respond to the report this morning.
Definately gives a good impression on them as a hosting company if they react that quickly.

Bravenet Web Services Support [Coal - Support Night Manager] July 4, 2006 08:25:36
Was this reply helpful?
Dear Jaqui,

Thank you for reporting this problem, this Bravenet account has been cancelled.

If you have any further problems or questions, please feel free to contact us.

Member [Jaqui] July 4, 2006 08:08:22
The following spam message was routed through your email server. Either it originated in your network, or you need to close down the proxy ability in your email server.

From promotionclaimxx@promotionclaimpost.com Tue Jul 4 07:48:14 2006
X-Apparently-To: jaqui_g*************via 209.1**.124.141; Tue, 04 Jul 2006 07:48:43 -0700
X-Originating-IP: [65.39.211.65]
Return-Path: <promotionclaimxx@promotionclaimpost.com>
Authentication-Results: mta164.mail.re4.yahoo.com from=promotionclaimpost.com; domainkeys=neutral (no sig)
Received: from 65.39.211.65 (EHLO goren.bravehost.com) (65.39.211.65) by mta164.mail.re4.yahoo.com with SMTP; Tue, 04 Jul 2006 07:48:42 -0700
Received: by stewart.bravehost.com (Postfix, from userid 500) id 6B1D21C4004; Tue, 4 Jul 2006 07:48:14 -0700 (PDT)
Received: from 83.53.167.96 (SquirrelMail authenticated user promotionclaimxx@promotionclaimpost.com) by webmail.bravenet.com with HTTP; Tue, 4 Jul 2006 07:48:14 -0700 (PDT)
Message-I <2688.83.53.167.96.1152024494.squirrel@webmail.bravenet.com>
Date: Tue, 4 Jul 2006 07:48:14 -0700 (PDT)
Subject: CONGRATULATION!!! YOUR E-MAIL ADDRESS HAS WON A PROMOTION
From: promotionclaimxx@promotionclaimpost.com Add to Address BookAdd to Address Book
User-Agent: SquirrelMail/1.4.5 [CVS]
MIME-Version: 1.0
Content-Type: text/plain;charset=iso-8859-1
Content-Transfer-Encoding: 8bit
X-Priority: 3 (Normal)
Importance: Normal
To:
X-Bravehost-Info: Please contact the ISP for more information
X-Bravehost-Mailscan: Found to be clean
X-Bravehost-MailScanner-From: promotionclaimxx@promotionclaimpost.com
X-Spam-Status: No
Content-Length: 873

CONGRATULATION!!! YOUR E-MAIL ADDRESS HAS WON A PROMOTION

Congratulations to you as we bring to your notice the result. We are
happy
to inform you that you have emerged a winner of one million euros
(1,000,000.00)Euros.
NOTE: to file for your claim, please contact the fiduciary agent.
Find below your Reference and Batch numbers. Remember to quote these
numbers in your correspondence with your claims agent.

PROMOTION DATE: 04th of July 2006.
REFERENCE NUMBER: LSLUK/2031/8161/06
BATCH NUMBER: 15/051/IPD

***********************************************
Mr.Peter van Holf,
Address.O. Box 2021 3500GA Utrecht Netherlands.
Tel. : +31-649-301-215
Email :executiveplanetp@aim.com
**********************************************
Congratulations once again from all our staff and thank you for being
part
of our promotions program.

Sincerely Yours,
MRS.MARISKA NOWAK.

This conversation is currently closed to new comments.

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Hey OZ,

by Jaqui In reply to rapid response to a spam ...

did you know that Bravenet is based in Parksville on the island?

I noticed the mailing address when I was reporting the spam message.

gravatar
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Possibly a bot?

by JamesRL In reply to Hey OZ,

I wonder if they are using Brightmail or something similar and have an automated response to keep you out of their hair while they work on it.

Either that or they have way too much time on their hands.

James

gravatar
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or,

by Jaqui In reply to Possibly a bot?

they really do pay people to be working overnight to handle customer service issues because they want to have a good reputation.

They are much faster at getting a response back than my own host, which takes 4 hours.

since the response wasn't emailed, it was a message with the url to where the "support ticket" is posted as a webpage, it actually isn't likely that it is a bot to buy time.

gravatar
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Nice to hear

by j.lupo In reply to or,

that some companies take pride in their products/services.

gravatar
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yup,

by Jaqui In reply to Nice to hear

it's easy to point to companies that don't care [ they are so common ] that when a company does do it right, it's more effective to point to them, and then let people make up their own minds about their supplier for the same service(s)

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Nect Winner

by ladislav.florian In reply to rapid response to a spam ...

X-Gmail-Received: 2**441ff861ecc13f98719a4fe1b2edfe0dc0872
Delivered-To: ,,,,,,
Received: by 10.78.120.13 with SMTP id s13cs305505huc;
Wed, 26 Jul 2006 08:40:32 -0700 (PDT)
Received: by 10.54.158.20 with SMTP id g20mr6727833wre;
Wed, 26 Jul 2006 08:40:32 -0700 (PDT)
Return-Path: <micro_promoxn@infoelectro.org>
Received: from mercury.hostnexxis.com (mercury.hostnexxis.com [64.86.166.3])
by mx.gmail.com with ESMTP id 34si4454707wra.2006.07.26.08.40.21;
Wed, 26 Jul 2006 08:40:32 -0700 (PDT)
Received-SPF: neutral (gmail.com: 64.86.166.3 is neither permitted nor denied by best guess record for domain of micro_promoxn@infoelectro.org)
Received: from infooorg by mercury.hostnexxis.com with local (Exim 4.52)
id 1G5lOv-0006w0-J3; Wed, 26 Jul 2006 11:34:22 -0400
Received: from 83.32.180.204 ([83.32.180.204])
(SquirrelMail authenticated user micro_promoxn@infoelectro.org)
by 64.86.166.3 with HTTP;
Wed, 26 Jul 2006 11:34:21 -0400 (EDT)
Message-I 235.83.32.180.204.1153928061.squirrel@64.86.166.3>
Date: Wed, 26 Jul 2006 11:34:21 -0400 (EDT)
Subject: CONGRATULATION!!! YOUR E-MAIL ADDRESS HAS WON A PROMOTION
From: micro_promoxn@infoelectro.org
To: micro_promoxn@infoelectro.org
User-Agent: SquirrelMail/1.4.4
MIME-Version: 1.0
Content-Type: text/plain;charset=iso-8859-1
Content-Transfer-Encoding: 8bit
X-Priority: 3 (Normal)
Importance: Normal
X-AntiAbuse: This header was added to track abuse, please include it with any abuse report
X-AntiAbuse: Primary Hostname - mercury.hostnexxis.com
X-AntiAbuse: Original Domain - gmail.com
X-AntiAbuse: Originator/Caller UID/GID - [32110 32110] / [47 12]
X-AntiAbuse: Sender Address Domain - infoelectro.org
X-Source:
X-Source-Args:
X-Source-Dir:

Dear Winner,

Congratulations to you as we bring to your notice the result. We
are happy to inform you that you have emerged a winner of one million
euros (1,000,000.00)Euros.
NOTE: to file for your claim, please contact the fiduciary agent.
Find below your Reference and Batch numbers. Remember to quote these
numbers in your correspondence with your claims agent.

PROMOTION DATE: 26th of July 2006.
REFERENCE NUMBER: LSLUK/2031/8161/06
BATCH NUMBER: 15/051/IPD

***********************************************
Mr.Peter van Holf,
Address.O. Box 2021 3500GA Utrecht Netherlands.
Tel. : +31-649-301-215
Email :executiveplanetp@aim.com
**********************************************
Congratulations once again from all our staff and thank you for being part
of our promotions program.

Sincerely Yours,
MRS.MARISKA NOWAK.

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