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RAS or hardware problem

By joem ·
I had to install a 25-pin serial port on a new server. This was to connect to a IBM modem. The computer sees the modem and will answer calls. The problem is it stalls out during the user ID password verification. RAS is setup identical to the other RAS/modem combinatio that is working. RAS has been reinstalled serveral times, with and without the service pack. There are no errors in the EVENT log. The event log doesn't even show the attempted log on.

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RAS or hardware problem

by Joe Rockhead In reply to RAS or hardware problem

I would upgrade to RRAS found at http://www.microsoft.com/ntserver/nts/downloads/winfeatures/rras/rrasdown.asp
Check the Remote access properties under the Services tab in the Network settings in Control Panel. Is the modem configured to dial out as a RAS client? HTH

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RAS or hardware problem

by joem In reply to RAS or hardware problem

The question was auto-closed by TechRepublic

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RAS or hardware problem

by tim In reply to RAS or hardware problem

I have seen this problem if the Network protocols are not configured the same. Or not protocols are configured at all. Check your network remote access properties.

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RAS or hardware problem

by joem In reply to RAS or hardware problem

The question was auto-closed by TechRepublic

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RAS or hardware problem

by Joe Rockhead In reply to RAS or hardware problem

Is the client that is trying to connect to the RAS server Win9x or NT? The workgroup for Win9x must be the same as the domain for the RAS server. If it's an NT client, have them use the remote access dialin option before logging into NT. Also, checkto make sure the user account has dialin access (in User Manager for Domains). HTH

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RAS or hardware problem

by joem In reply to RAS or hardware problem

The question was auto-closed by TechRepublic

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RAS or hardware problem

by Stevadson In reply to RAS or hardware problem

Have you tried recording a modem log? (See http://support.microsoft.com/support/kb/articles/Q162/6/94.asp). This will actually record the conversation from the modem's (actually, serial port's) point of view.
HTH

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RAS or hardware problem

by joem In reply to RAS or hardware problem

The question was auto-closed by TechRepublic

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RAS or hardware problem

by Lister Of Smeg In reply to RAS or hardware problem

MickySoft suggest that you turn the authentication down to plain text on both sides if the conection and build up the level of security until it no longer works. You can find this setting in the Dial up Networking (DUN) address book on the client and the RAS software on the server. the three options are plain text, CHAP (Challenge handshake) and MSCHAP (Mickysoft's own version of the same) obviously Plain text is the easiest to test with.

HTH

Jamerson

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RAS or hardware problem

by joem In reply to RAS or hardware problem

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