Question

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  • #2166453

    RDP stopped working after update

    Locked

    by rrichardson ·

    I installed updates 957097 and 955069 on several Win2003 servers during a routine month-end shutdown/reboot. We are now unable to connect to any of these servers using RDP. I have been unable to find any specific solutions so far that worked, and MS wants us to pay for their tech support for this issue.

    No other updates were done at this time, so I know it’s related to one or both of these updates. Has anyone else had this problem?

All Answers

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    Replies
    • #2976592

      Clarifications

      by rrichardson ·

      In reply to RDP stopped working after update

      Clarifications

    • #2974906

      remove them….

      by —tk— ·

      In reply to RDP stopped working after update

      log in locally and uninstall the updates… Yes I know they are security patches, but if they broke you, I would uninstall them for the time being and install them on a test box till you can figure it out….

      • #2974901

        uninstalling

        by rrichardson ·

        In reply to remove them….

        I forgot to mention I did attempt to uninstall, and was able to remove 957097. However I receive a warning that MSXML 6 SP2 would not function if I removed 955069.

        • #2974824

          ouch…..

          by —tk— ·

          In reply to uninstalling

          hm…. Ill search around and see what I can come up with… ill post up if I find anything…

    • #2974836

      RDP

      by a.v.b. ·

      In reply to RDP stopped working after update

      Define “not work”… Is it not working at all or do you have limited functionality?

      • #2974823

        “not work” defined….

        by rrichardson ·

        In reply to RDP

        Any attempt to connect to the affected servers results in the same response as if RDP was not enabled on those servers — “This computer can’t connect to the remote computer. Try connecting again. If the problem persists, contact the owner of the remote computer or your network administrator”.

        • #2974780

          have you checked

          by —tk— ·

          In reply to “not work” defined….

          inactive sessions? you might need to manually punt people….

        • #2974740

          Same as XP SP 3 perhaps?

          by northern_wolf ·

          In reply to have you checked

          Sounds similar to the XP SP 3 issue. I still cannot RDP to my home desktop after installing SP 3, and have tried the 20+ solutions offered by MS. May want to check those, they may shed some light on the issue…

        • #2976128

          XP SP3

          by a.v.b. ·

          In reply to Same as XP SP 3 perhaps?

          The issue I had after installing XP SP3 was a little different than RRichardson is experiencing. I could remote into my servers but I had no admin control. Running MSTSC.exe doesn’t really work for me.

          I have to type this in the RUN box:

          MSTSC /V SERVERNAME /Admin

          Not sure if that’ll help…

        • #2976069

          same result

          by rrichardson ·

          In reply to XP SP3

          I ran that command, get the same result. Thanks though!

    • #2976110

      Give a reboot

      by arujammer ·

      In reply to RDP stopped working after update

      I also had this problem before,

      I updated servers and after a restart i coudn’t connect to the server using RDP.Getting the same error as u.

      Strangly enough after searching on the internet, the only solution i found regarding my problem was to give the server a reboot.
      This help me, give it a try…

      • #2990046

        tried that

        by rrichardson ·

        In reply to Give a reboot

        Actually I tried that the SharePoint server — still had the same problem afterwards. The other ones are ERP servers and we’re a 24/7 operation, so that’s not an option until later this month.

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