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by apopowski

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I am on an NT 4.0 network
Windows 95 and 98
Office 97 Pro
A few pc's open an excel or word doc. and it comes up read only. If you reboot the pc it works ok. This happens now and then or it happens often. It happens on both 95 and 98 and differentpc's.
Any ideas how to fix the problem?

3 replies

by mike o

If someone else has the program open, you will only get it as read-only. What's probably happening is the computer/file does not realize it is no longer being accessed. Best thing to do is make sure users understand that they must EXIT from Word or Excel, not just close the window with the x up in the corner. Using File->Exit should keep the "in use" flag from being placed on the file.

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