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  • #2074611

    “Read Receipt” with MS Outlook 98

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    by jinsong_li ·

    We are running MS Exchange 5.5 and Outlook 98. Some users have problem with “Read Receipt Request”. They cannot get “Read Receipt” from the user that they send message to. All users are internally located in the same Exchange server. Anyone knows how to fix this problem?

    Thank you.

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    • #3787780

      “Read Receipt” with MS Outlook 98

      by ronnonf ·

      In reply to “Read Receipt” with MS Outlook 98

      This might be caused by the receipient viewing the email in the preview window instead of opening the actual email. This can be verified by stepping through Outlook’s configurations and one option should be when previewing an object…”

    • #3787779

      “Read Receipt” with MS Outlook 98

      by ronnonf ·

      In reply to “Read Receipt” with MS Outlook 98

      This might be caused by the receipient viewing the email in the preview window instead of opening the actual email. This can be verified by stepping through Outlook’s configurations and one option should be when previewing an object…”

    • #3863917

      “Read Receipt” with MS Outlook 98

      by jinsong_li ·

      In reply to “Read Receipt” with MS Outlook 98

      This question was auto closed due to inactivity

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