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Reading Archived files

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by nsohenick

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Some people might call be an Outlook expert, but I can never seem understand pst files. When I restore a journal archive to Outlook, it works. When I restore my messages, I see no data. Did I loose all of this information or am I doing something wrong?

3 replies

by ann777

When you restore a PST file, you need to:

1) change the file attributes (uncheck "read-only") so that the file can be read and written to/from. Outlook will not even open a PST file that is "read-only."

2) you need to link to the specific path of the restored PST file by adding a Personal Folder once that PST has been restored to your hdd.

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With a journaled archive, no changes can be made (or need to be made) so you need not worry about file attributes.

by nsohenick

The attributes were not marked as read only, or hidden. I created a personal folder, but that isn't going to help me. When I look at the archived folders and look at each of my folders, the lower left hand corner says "0 items". Any other thoughts?
Thanks,

Nicole

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