Two days ago, after re-installing [updating] XP home, I installed Diskeeper 2007 on my system and ran both the disk defrag and then the Boot Defrag. Following these operations my sound stopped working.
The first thing I checked was my volume but couldn’t open it “No active mixer devices” error. Searched forums and followed all options outlined to resolve this issue …. still nothing.
When I access my “Sounds and Audio Devices” through the control program there are several problems I noticed. On the “Volume” there is ‘No Audio Device’. On the “Audio” and “Voice” tabs the default device is listed as ‘Modem #0 Line Playback’ AND it is the only item listed as a default. Prior to this I used the following as default ‘Realtek AC’97 for VIA Audio’. This is no longer available as an option.
However on the “Hardware” tab, it is listed (along with quite a few others) and alll are showing as working properly.
Again, following much more searching of forums and following numerous options outlined I downloaded and installed the latest drivers for Realtek AC’97 (see below). I also downloaded, installed and ran “K-Lite Codec Pak” (suggested as a cure on one of the forums). Also as a result of a suggestion on a forum I re-installed the VIA drivers from the install disk. All to no avail.
In desperation I once again re-installed [upgraded] win XP home. This time at the end of the install I received an error message (which disappeared before I could make a selection, or fully copy the info) relating to an error on MS00BE.EXE which said something about audio & video and needing a file ff….and options to skip once, always, use once, use always. Before I cud select an option windows restarted and install ended.
Here are the Audio and Sound devices on my system from System Info:
Name Unimodem Full-Duplex Audio Device
Manufacturer Microsoft
Status OK
PNP Device ID MODEMWAVE\0\{4FD55569-6299-40BA-85E4-8A06149E0012}
Driver c:\windows\system32\drivers\modemcsa.sys (5.1.2600.0 (xpclient.010817-1148), 15.75 KB (16,128 bytes), 9/06/06 14:54)
Name Realtek AC’97 Audio for VIA (R) Audio Controller
Manufacturer Realtek
Status OK
PNP Device ID PCI\VEN_1106&DEV_3059&SUBSYS_B0101462&REV_60\3&13C0B0C5&0&8D
I/O Port 0x0000C800-0x0000C8FF
IRQ Channel IRQ 22
Driver c:\windows\system32\drivers\alcxwdm.sys (5.10.00.6240 built by: WinDDK, 3.84 MB (4,030,144 bytes), 9/06/06 14:51)
I still have NO sound. In WinAmp Config of Direct Sound it cannot get device info as it is in use.
I really do not want to have to wipe my disk and reinstall because of the number of applications I would have to re-install.
Any help would greatly be appreciated before I seriously consider going back to my ink bottle and quill … NOT
With thanks
