Hardware
Hi there
I have just formated my computer and I am now attempting to load the motherboard drivers etc.
However any cd I put in the drive I can hear it running but after a few seconds it stop and I cannot access the data on the d:\drive. I can see the drive but not data,
Any help is much appreciated.
Thank you
by samar.slaitini Accepted solution
by thetrueindian Accepted solution
The issue could be due to one of these reasons [there can some other issue too]:
1. Bios is not able to recognize the CD drive.
2. CD drive has gone bad.
3. There is some failure in mother board circuit, which is troubling you.
My suggestion is to try attaching some other CD-drive (internal or external) and see if the Other CD-Drive is working fine or not. Try eliminating the options one by one.
Also, may be BIOS upgrade can solve the issue. For this, you would be required to go to the website of the Motherboard manufacturer. There they would have listed the method on how to upgrade bios.
All the best.
Regards,
Anupam Anshu
by oh smeg Accepted solution
The Optical Drive is Dirty and needs cleaning.
If you are attempting to use a Recorded Disc to install the drivers from that Media may not be compatible with the Optical Drive.
The Drivers for the Optical Drive Controller may not be correctly installed.
Whatever you are using to access the Optical Drive is not correctly Installed/Loaded/Setup.
If you could install the OS from the Optical Drive I would expect that you current problem is either a Incompatible Driver Disc that has been recorded or the OS is not correctly installed and is lacking the necessary drivers for the Optical Drive Controller.
If it is a SATA Optical Drive and you are attempting to load XP you need to add the SATA Drivers as SATA isn't supported Natively by XP.
To do this press the F6 Key when the very first Blue Screen of the XP Installer appears and then insert a Floppy with the SATA Drivers copied to it's Root and Press Enter when prompted to.
If you are attempting to install the Base OS here you need to first enter BIOS and change the Boot Order to Floppy/Optical/HDD if you have those and just what you have if you don't have a floppy.
Col
by thechas Accepted solution
Hello,
We need a few more details in order to give you a good answer.
What version of Windows?
What is the system / motherboard?
What interface are the hard drive and CDROM drive? SATA, IDE, SCSI?
How are you booting up to install the drivers?
Windows, DOS, Boot disk?
You say you have tried different CDs. Were any of them commercial, or were they all disks you recorded?
A common issue with optical disks not being read is that you burned the data to the disk but did not close or finalize the disk.
You also may need to install software in order to read CD-RW disks.
On the hardware side, a bent or broken pin on the drive or motherboard could allow the drive to be seen but not be able to read the data.
Chas
by samar.slaitini Accepted solution
What version of Windows? Window Xp sp2, is that what you mean.
What is the system / motherboard? P4 3.0GHZ 512 ram and motherboard is a Gigabyte
What interface are the hard drive and CDROM drive? SATA, IDE, SCSI? Hard drive is a sata and pioneer dvd rw.
How are you booting up to install the drivers?
Windows, DOS, Boot disk? loaded windows via cd rom and driver via cdrom.
You say you have tried different CDs. Were any of them commercial, or were they all disks you recorded? The cd's are all commercial.
by samar.slaitini Accepted solution
What version of Windows? Window Xp sp2, is that what you mean.
What is the system / motherboard? P4 3.0GHZ 512 ram and motherboard is a Gigabyte
What interface are the hard drive and CDROM drive? SATA, IDE, SCSI? Hard drive is a sata and pioneer dvd rw.
How are you booting up to install the drivers?
Windows, DOS, Boot disk? loaded windows via cd rom and driver via cdrom.
You say you have tried different CDs. Were any of them commercial, or were they all disks you recorded? The cd's are all commercial.
Thank you
SS
by oh smeg Accepted solution
Is that in 32 or 64 Bit? If the disc's don't say anything they will be 32 Bit.
We need the Gigabyte Model number like GA7 or 8 something or 868 something.
If you don't know the Interface type of the Optical Drive does it have a wide ribbon Cable about 50 mm wide or a narrow Data Cable about 6 mm wide? The model of the Pioneer Drive would help if you don't know the Interface type and can not look easily.
How exactly are you trying to install the Drivers? Gigabyte have M'Board CD's that Autorun and should open up to a Menu System when XP is running asking you how you want to proceed. Like install Chip Set Drivers, System Information Viewer or whatever it's called now, Install the Sound Drivers & Software and so on for all hardware built onto the M'Board. As you could install Windows from this CD the Drive is working so the Makers Disc's should work provided that the Data Surface isn't dirty, so look at the bottom of the Driver CD for marks or scratches and clean up if they are not too badly damaged.
If the Install Media is destroyed you'll need to download the drivers from the Hardware Makers Web Site and you'll need the Make & Model Numbers of these devices.
Gigabyte is here and is a stating point for you
Col
by thechas Accepted solution
Okay,
Let's start by opening up device manager.
Right click on the My Computer Icon,
Select Properties.
Click on the hardware tab,
Then click on Device Manager.
I suspect you will see a number of devices including your optical drive with a yellow ? next to them.
The first thing to try to get your DVD drive to work is to remove the drive and it's controller from Device Manager.
Right click on the drive and select remove.
Same for the IDE adapter. (If it has a yellow ? or !)
Close Device manager.
Restart Windows.
As Windows boots up, it should find new hardware and attempt to install drivers.
Allow Windows to install the default drivers.
You may need to boot up again. But, you should now be able to access your DVD drive and install the device specific drivers you need.
One side note: Do NOT install the DOS mode driver for your DVD drive. You do not need it for XP, and it can cause Windows to not be able to install the correct driver for the DVD drive.
If you still have problems accessing the DVD drive, or it did not show up with a yellow ? in device manager, then you have a connection or hardware problem.
Check the cable to the DVD drive. At both ends. Make sure it is fully seated in the correct orientation, and that there are no bent pins.
Check the jumpers on the drive and make sure they are set correctly.
If this is an IDE drive, some motherboards do not like having an optical drive as the primary master drive. Make sure that the drive is set to slave by the jumper. And, make sure you are not on the master connector of a cable select style IDE cable.
Post back if you need more assistance.
Chas
by Former member Accepted solution
Shut-down your computer and wait for 5 seconds. then bootup. Now load on the motherboard drivers. Is it working now?
Please post back if you have any more problems or questions.
by ic-it Accepted solution
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