Receive Email With Blank Body But Subject Is There .

By bry_ftg ·
i'm using outlook 2002 and my email server is Exchange 2010.Currently i always received an email from my colleague or outside email with blank body email but the attachment and subject is there.what acctually goes wrong with my outlook.Need someone to help me on this.thanks

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by NexS In reply to Receive Email With Blank ...

Do all emails come blank?
Can you test by having colleagues or external persons to send the same email to another email account.

Another test: Can you log onto another computer and the problem still exists?

Have you tried to repair/reinstall outlook?

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just upgrade to office 2003

by bry_ftg In reply to First

I've already tested sending email internal and external and also reinstall the outlook,its still come out same result.but after upgrade to outlook 2003,then my outlook work fine.thanks for your info.

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I'm glad you problem has been solved

by NexS In reply to just upgrade to office 20 ...
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Do text format emails come through?

by TobiF In reply to Receive Email With Blank ...

And, Have you looked at the "source code of the email"? (In case we're just dealing with a presentation issue.)

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Upgrade to office2003.

by bry_ftg In reply to Do text format emails com ...

it seems like compatibility outlook 2002 with exchange 2010 is not good.i've already upgrade the version to office 2003.
then my email was work fine.thanks for your info.

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