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Receiving an error from printer

By lkcarpenter ·
When printing from Powerpoint, Publisher, or Outlook, the printer prints out an error:

"This job requires more memory than is available in this printer. Try one or more of the following and then print again:
In the post script dialog box, click optmize, In the device options, make sure the available printer memory is accurate, Reduce the number of fonts in the document, and/or Print the document in parts. " Tried all of the above and still not printing. The printer is a HP LJ 5si with windows 98 OS. Need help fast. Thanks

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Receiving an error from printer

by shmaltz In reply to Receiving an error from p ...

You have 2 problems with your printers (one that you posted in a different question).
Looks like something is wrong with the printer itself not with the configuration.
Try removing and reinstalling the printer.
If you are using it over a network see if from the printer its connected to it prints correctly (if its connected locally).
If its connected with a print server (like jet direct) then remove it from the network and try it on a local computer.
Also call up HP TechSupport they are very helpfull most of the time.

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Receiving an error from printer

by lkcarpenter In reply to Receiving an error from p ...

Thanks for your help though. : )

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Receiving an error from printer

by jaolson40 In reply to Receiving an error from p ...

Try updating the print driver, to the current one released July of 2000. Worth a shot..

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Receiving an error from printer

by lkcarpenter In reply to Receiving an error from p ...

Thanks for your help. So far so good. : )

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Receiving an error from printer

by VinnyD In reply to Receiving an error from p ...

What the message is telling you is that the printer does not have enough memory to print one full page.

In the printer driver change the Dots per inch.

If the dots per inch is 600 change it to 300
or if the dots are 300 change it to 150.

They try to print.

Next print out the Printer Configuration from the printer. That page will show you how much memory is installed in the printer. Then make sure the HP drive in windows is set to that memory amount.

The only other way to fix this is to add more memory into the printer. Then you must change the Printer Driver so windows knows the correct amount of memory in the printer.

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Receiving an error from printer

by lkcarpenter In reply to Receiving an error from p ...

I haven't tried this yet, but if I still have problems, I will. Thanks for your help. : )

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Receiving an error from printer

by tbradley In reply to Receiving an error from p ...

under my computer/printers/
right click on the printer and hit properties

under device options, change how the driver tracks printer memory to aggressive. If this doesn't work, change it all the way down to
conservative. Default setting is half way.

Make sure under details that spooling is turned on. Try changing from spooling after first page to entire document

Make sure your windows swap file is large enough. Right click on my computer, properties, and check virtual memory.

Click on the middle selection, and let windows use all of your available space to handle the swap file.

NOTE: if your available drive space is down to less than 50mb, you need to clean up some space. Large print jobs expand anywhere from 10-20 times their actual file size before they print.

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Receiving an error from printer

by lkcarpenter In reply to Receiving an error from p ...

I haven't tried this yet, but if I still have problems, I will. Thanks for your help. : )

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Receiving an error from printer

by lkcarpenter In reply to Receiving an error from p ...

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