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Receiving Duplicate email (7)

By mtheriault ·
A couple of remote clients are receiving the same email several times.
Running Exchange 5.5

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Receiving Duplicate email (7)

by orodriguez In reply to Receiving Duplicate email ...

Double check the remote clients settings. The clients are set to leave a copy of the messages in the server, and every time they do a messages download from the server they're getting the new as well as the old messages.

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Receiving Duplicate email (7)

by mtheriault In reply to Receiving Duplicate email ...

This would explain one or two messages but not 7.

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Receiving Duplicate email (7)

Make sure you applied service pack 4 on your xng server.

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Receiving Duplicate email (7)

by mtheriault In reply to Receiving Duplicate email ...
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Receiving Duplicate email (7)

You should look for corrupted mailboxes, if you are running arcservIT as your backup medium check the log file. If you have mailboxes that are not been backup this may contribute to the problem. Normally the problem you have described is cause by one or more DL corrupted. If this is the case, there are 2 things you can try but let see what your answer to this is.

Thanks

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