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recovery console for winnt and disksave

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Hi,

Problem : Can not boot any more in Windows Nt terminal server after installing symantec antivirusclient.
It boot?s , I can ping the machine from another remote machine, till a blue screen with stop 0x0000001e savrt.sys pops up.

I am trying to follow the instruction of this artickle http://support.microsoft.com/default.aspx?scid=kb;en-us;293314.
(although using windows 2003 recovery console).
I am curently at the recovery console but for some reason I can not execute the command disksave. (c:\>a:\disksave) ?the command is not recognized.?

Using listsvc returns blank.

If I try the disable command, I receive the following:
The sysetm registry does not appear to have an active controlset key, the systemresgistry may be damaged.

This system is software mirrored.
As soon as I move from the c: to another drive I can not return to the c: drive.

Regards

Leopold

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Reply To: recovery console for winnt and disksave

In reply to recovery console for winnt and disksave

Have you tried using the Last Known Good option? It may or may not work. Do you have room to install another instance (called a parallel install by MS) of NT on the same machine? If so, you can then use that instance to start regedt32 and load the hive from the failing partition. Find the Symantec software and change the start value to a 4 (doesn’t load). See MSKB 173309 for information on how to load a registry hive and effect a repair. Hope this helps.
Regards … Alan Harper

Reply To: recovery console for winnt and disksave

In reply to Reply To: recovery console for winnt and disksave

unfortunately , The last known good did not work.
I removed one of the mirrored disk, in order to have the data available . and installed w2k3 on it.

Leopold

Reply To: recovery console for winnt and disksave

In reply to recovery console for winnt and disksave

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