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redial without request

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by megmassey

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I am assuming that my modem was damaged by a power outage a few weeks ago. It will not disconnect unless I unplug the phone line from the computer. This was not a huge problem until the some program began to attempt to access the internet endlessly from the moment I turn on the computer. I do not have my browser to start each time I turn on the computer. I thought this might be somehow connected to windows attempting to update security patches. I have turned off all the auto updates on all the programs I can think of.

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by sgt_shultz

the culprit is spyware. download and run the free spyware remover from www.lavasoftusa.com called ad-aware. this will resolve all or most of it. consider a firewall/ad blocker such as zonealarm pro or adaware pro to prevent reinfection and alert you to how you are getting this stuff

by megmassey

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It helped for about 2 hours. So is there no way the spyware blocker on Earthlink, or Norton Antivirus, can take care of this problem? I am bugged by paying for internet access and a subscripton to Nortons and I still need more software to keep the pests away?

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