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Redirecting Mail

By Tim.Doyle ·
Outlook 2002, Exchange 5.5. I have a new addition to my company (domain2.com) that needs to have their e-mail merged with my existing system (domain1.com), but I am in the midst of planning a full NT4 to AD domain replacement which will also include replacing my exchange server so I am hesitant to add a SBS server into the mix right now. I have configured the other company's users in my address book as custom recipients so my usrss can send to them via internet mail. What I want to do is setup normal Exchange users, log into their mailboxes and configure a rule that will redirect all incoming mail to their internet mail address, then configure their exchange server to advertise their return addresses as addresses in domain1.com rather than their old domain2.com addresses.

Sounds good, right? Problem is I cannot get Exchange/Outlook to redirect to internet mail addresses no matter what I do. I can redirect to internal addresses only it seems. Anyone have a suggestion for me?

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by jeff.toates In reply to Redirecting Mail

I currently do basically the same thing but with Blackberry PDA's. I setup a Outlook rule to redirect the message to an address that is setup in my contacts folder such as Joe User. Then Joe User is setup as a contact with an internet email address. It works good for me...

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by Tim.Doyle In reply to Redirecting Mail

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by curlergirl In reply to Redirecting Mail

We do this all the time for people who need their company email temporarily forwarded to another email address when they're on vacation or out of the office. You already have your custom recipients set up with the domain2 users' internet email addresses. All you have to do is set up their regular Exchange mailboxes, then in the mailbox properties, go to the Delivery Options tab, and select the option to deliver the email to an alternate user (it's at the bottom of the tab, as I recall). Thenbrowse and select the custom recipient address for that user. You have the option of having the mail delivered to both addresses or only to the redirected address, so you can set it to deliver only to the redirected address if they are not going tolog on to your domain (domain1.com) and actually access those mailboxes directly. Then, on their Exchange server, you would need to add an SMTP address for domain1.com for each user and make that the default so that it will appear as the reply to address in all email they send. Don't remove the original domain2.com addresses so that they can continue to get that mail directly if anyone happens to have that old address. Then you want to have your INTERNAL users send their mail to the domain1.com mailbox as well, so that everything is going first there and then to the redirected domain2.com address.

BTW, an alternative idea would be to have them use Outlook Web Access for their domain1.com mailboxes, but this might be more confusing for them in the long run.

Hope this helps!

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Redirecting Mail

by Tim.Doyle In reply to Redirecting Mail

Bing! Bing! Bing! This was the missing link I needed, thank you.

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Redirecting Mail

by Tim.Doyle In reply to Redirecting Mail

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